Pridružio sam se ovoj gomili ned 9. juna. Bio sam registrovan na gamstop-u i svako ko zna kako gamstop radi sa vašim registrovanim podacima ne može pristupiti njihovim sajtovima. U roku od 24 sata postavio sam 207 opklada, dobio 3950 dobitaka. Iskoristio sam ovo za ponovno polaganje, izgubio ga i čak položio 1000 svog novca. Većina ljudi bi ovo shvatila kao veoma ozbiljno pitanje i bez sumnje stvara sliku da je neko zavisnik. Zato sam im poslao e-poštu i objasnio svoju priču. Sreli su me mnogi savetnici kupaca i tada se Kriger predstavio kao menadžer za bezbednije kockanje. Objasnio sam kako sam registrovan na gamstop-u i pitao kako bi bilo dozvoljeno da se osnovnim akreditivima otvori nalog. Predložio sam nekoliko stvari koje bi jedino mogle biti uzrok tome. U ovoj fazi sam već poslao snimak ekrana prve stranice svog gamstop profila koji je uključivao detalje kao što su datum registracije, istek, moje puno ime, datum rođenja i moja kontakt adresa e-pošte. Sve ove detalje sam koristio za kreiranje naloga. Zatim me je zamolio da pošaljem PDF kopiju registracije za gamstop. Napravio sam nekoliko pokušaja da preuzmem 2 stranice, ali sam uspeo da dobijem samo prvu. Sada nemam šta da krijem jer je sve što sam kreirao na nalogu u midnite bilo na tom gamstop obrascu.
Predložio je da nisam dao drugu stranicu jer sam namerno iz nekog razloga držao informacije. Ono što ne razumem je da kada ste registrovani na gamstop-u, nikada nisam imao priliku da unesem svoju adresu na sajtove za klađenje. Kada unesete vaše ime i datum rođenja sa adresom e-pošte, dobićete poruku koja vas sprečava da dovršite registraciju. Čak sam poslao ovom Krigeru snimak ekrana korak po korak instrukcija o pokušaju koji sam napravio da otvorim nalog u drugoj grupi. To me je eksplicitno nakon treće faze zaustavilo i reklo "nažalost, ne možete koristiti usluge naših veb stranica"
Nisam stigao do unošenja podataka o adresi. Dakle, može biti samo nekoliko razloga zašto se to dogodilo, kao i zašto sam želeo da otvorim nalog na midnite. Postoji problem sa njihovim softverom, to je namerno urađeno ili je neko čiji je posao da previdi nove naloge spavao bukvalno na poslu. Čini mi se da Krieger i midnite traže način kao i obično da okrive kupca za nešto što je obaveza svih sajtova za kockanje u Velikoj Britaniji.
Tražio sam da mi se vrate neto depoziti. Čak su primetili kako su mogli da vide da sam stavio mnogo opklada u brzom nizu nakon gubitka i čak su mi u jednom trenutku rekli koliko sam depozita napravio.
Šta je sa čuvanjem i obavezom brige da se ne spreči dalja šteta povezana sa kockanjem. Oni su sve ovo znali, imam mejlove u kojima je navedeno šta su rekli. Kakvu nadu imaju ljudi poput mene kada kladionica ne može da podigne ruke i kaže da je nešto pošlo naopako, propali smo.
Ovo nije u skladu sa pravilima i mislim da bi se većina složila da će ove stranice učiniti sve što mogu, ali priznaju da su pogrešile. Tako je jednostavno, nisam stavljao nikakve detalje u registraciju na midnitu koji nije bio na gamstop-u. Dakle, krivica je na njima.
Ne mogu i ne smeju da im se dozvoli da ovo otklone jer su kupci krivi. Bilo bi drugačije da sam koristio različite detalje za registraciju jer bi to bilo teško pokupiti, ali to nije slučaj.
To je krajnje nepravedno i sigurno je kršenje njihove dužnosti brige. Tražim da mi se vrate neto depoziti i takođe sam obavestio komesara za kockanje.
Ponovo još jedan sajt za klađenje koji misli da su iznad svakog zakona i koji je nastavio da dozvoljava deponovanje uprkos ogromnom gubitku dok mi je sve ovo objasnio. Mislim, dete od 5 godina može da vam kaže da je sve pogrešno. Možete li pomoći.
I joined with this crowd sun 9th june. I was registered on gamstop and anyone who knows how gamstop works with your details registered you cannot access their sites. Within 24 hours i placed 207 bets, recieved 3950 in winnings. Used this to redeposit , lost it and even deposited 1000 of my own money. Most people would take this as a very serious issue and without a doubt paints a picture that someone is an addict. So i emailed them and explained my story. I was met with many customer advisers and then Krieger introduced himself as the Safer Gambling Manager . I explained how i was registered with gamstop and asked how would it be that basic credentials would be allowerd to form an account. I suggested a few things that could only possibly be the cause for that. By this stage i had already sent a screen shot of the first page of my gamstop profile which included details such as the date i registered, the expiry, my full name, my date of birth and my contact email address. All these details i used to create an account. He then asked me to send a PDF copy of the gamstop registration. I made several attempts to download the 2 pages but was only able to get the first one. Now i have nothing to hide because everything that i created on the account at midnite was on that gamstop form.
He suggested that i did not provide the 2nd page as i was delibrately for some reason holding imformation. What i dont understand is that when you are registrered with gamstop , ive never even got the chance to put in my address on betting sites . When your name and date of birth followed by email address goes in you will get a message stopping you from completing the registration. I even sent this Krieger guy a screen shot of step by step instructions of an attempt i made to open an account with another group. It expliciably after the 3rd stage stopped me and said " unfortunately you cannot use our websites services"
I had not got as far as entering my address details. So it can only be a number of reasons as to why this happened as in to why i was avke to create an account on midnite. Theres a problem with their software, it was delibrately done or someone whose job is to overlook new accounts was sleeping literally on the job. It feels to me that Krieger and midnite are looking for a way as usual to blame the customer for something that is a requirement for all uk based gambling sites to have in place.
I asked for my net depsots to be returned. They even remarked how they could see that i had placed alot of bets in quick succession after lossess and even told me at one point how many deposits id made.
What about safeguarding and having a duty of care to not prevent further gambling related harm. They knew all this, i have the emails outlining what they said. What hope does people like me have when a betting company cannot hold their hands up and say something went wrong we failed.
This is not adhering to rules and i think most would agree that these sites will do everyrhing they can but admit they were wrong. Its as simple as this, i didnt put any details in to registering on midnite that wasnt on gamstop . So the fault lies with them.
They cant and shouldnt be allowed to brush this off as the customers fault. It would be different had i used different details to register with as it would be difficult to pick up but thats not the case.
Its extremy unfair and surely a breach of their duty of care. Im asking for my net deposits to be returned and i have also informed the gambling commissioner.
Again another betting site that thinks theyre above any law and continued to allow depositing despite the huge loss whilst outlinig all this to me. I mean a 5 year old could tell you thats all wrong. Can you help.
Automatski prevedeno:
