The Money Factory Casino - Povlačenje igrača je odloženo.

The casino hasn't paid me despite the redemption request being pending for two months. At this point, it's clear they have no intentions of paying and therefore I must take further action to force these people to release the funds that are owed to me.

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Dear Obiching,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active promotion?
• Could you please share with me your communication with the casino, trying to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas