pre 1 godinuOriginalPrevod
Igram već neko vreme, dobio sam dobre dnevne i depozitne bonuse, ima nekoliko slotova sa dobrim nagradama. Ali dao sam mu 4 zvezdice jer pokušavam da podignem 3 dana, već sam poslao dokumentaciju na verifikaciju, a ne puštaju mi povlačenje ili proveravaju račun, samo ponište isplatu i kažu da je jer nisam poslao dokumenta. Pokušao sam da ih kontaktiram preko ćaskanja, govore samo engleski, a ni u čemu me ne upućuju, jer govorim samo portugalski. Pokušao sam da kontaktiram podršku i za sada nema odgovora. Ako BitStarz kazino obrati pažnju i pusti moje povlačenje, vratiću se i dati mu 5 zvezdica ok. Zdravo ljudi, kao što sam obećao vratio sam se da dam 5 zvezdica, primio sam povlačenje odmah nakon što su dokumenti verifikovani. Sada idemo ka velikim nagradama. Hvala vam
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BitStarz Casino
pre 1 godinu
Hi Cris!
Thank you for reviewing us :)
We do have support in Portuguese, but it's not 24/7, but you can always send us an email and we'll reply in Portuguese as soon as we can :)
If a document is declined, we also provide a reason as to why. So be sure to check your email where we give that explanation and follow the instructions when you upload a replacement document :)
As soon as we get what we need, I can assure you we'll process your withdrawal with lightning speed.
Olle
Thank you for reviewing us :)
We do have support in Portuguese, but it's not 24/7, but you can always send us an email and we'll reply in Portuguese as soon as we can :)
If a document is declined, we also provide a reason as to why. So be sure to check your email where we give that explanation and follow the instructions when you upload a replacement document :)
As soon as we get what we need, I can assure you we'll process your withdrawal with lightning speed.
Olle
