pre 2 godinaOriginalPrevod
Nakon što moj zahtev za povlačenje nije prihvaćen 3 puta jer moj nalog nije verifikovan (ovo je bilo sve samo ne lako), napravio sam još jedan zahtev za povlačenje, koji još uvek nije obrađen nakon 2 dana. VIP ne pomaže, odgovara mu gotovim tekstovima, gde se kaže da je uplata u toku i treba sačekati mejl odeljenja finansija. Prema uslovima i odredbama, obrada zahteva treba da traje najviše 24 sata. Brzo ažuriranje: sada je prošlo 64 sata i moje povlačenje još nije obrađeno.
- Dobre igre
- Isplata traje dugo
Automatski prevedeno:
Golden Star Casino
pre 1 godinu
Dear Diseydel68,
We apologize for the inconvenience and delay in transaction processing. Our team is committed to delivering improved service and we are sorry that we did not meet your expectations in this case. We understand how important and urgent these transactions can be and we are always doing our best to process such requests in a timely manner.
Much appreciation for your feedback. It will be taken into account and we will make changes that reflect our goals of delivering excellent service. Thanks for bringing this to our attention.
Kind regards,
Golden Star Casino Team
We apologize for the inconvenience and delay in transaction processing. Our team is committed to delivering improved service and we are sorry that we did not meet your expectations in this case. We understand how important and urgent these transactions can be and we are always doing our best to process such requests in a timely manner.
Much appreciation for your feedback. It will be taken into account and we will make changes that reflect our goals of delivering excellent service. Thanks for bringing this to our attention.
Kind regards,
Golden Star Casino Team
