Prijavio sam se i igrao sa njihovom dobrodošlom NDB. Ispunio sam suludo visoke uslove igranja i poštovao sve njihove uslove i odredbe. Napravio sam zahtev za isplatu koji je više puta odbijen jer su želeli da pošaljem lične podatke i ličnu kartu (očekivano) - poslao sam svoje KIC dokumente 4 puta (da, četiri puta sam im poslao dokument e-poštom) i svaki put su otkazali moj zahtev za povlačenje u kojem se navodi da su im potrebni moji KIC dokumenti.
konačno dve nedelje kasnije moji KIC dokumenti su odobreni. Napravio sam još jedan zahtev za povlačenje koji je konačno bio u obradi. Imajte na umu da je ovo isplata u kripto valuti (bitcoin) koja bi trebala biti trenutna kao i kod većine drugih kazina. Prošlo je dva meseca otkako su moji dokumenti odobreni i više od dva meseca otkako sam zatražio isplatu svog dobitka.
Kontaktirao sam podršku najmanje desetak puta, putem e-pošte i ćaskanja uživo. Svaki put mi kažu istu stvar "neko će te kontaktirati putem e-pošte" i ta e-poruka nikada ne stigne.
nemaju broj telefona niti kredibilitet. NE IGRAJTE OVDE NEĆETE DOBITI DOBIT. Oni krše svoje uslove i ne možete ništa učiniti da ih zaustavite. Nijednom kazinu ne bi trebalo da prođu meseci da ispoštuje svoje obaveze i isplati vaše legitimne dobitke. Pazite da ne verujete ovom kazinu za prevaru
I signed up and played with their welcome NDB. I met the insanely high playthrough requirement and followed all their terms and conditions. I made a payout request which was repeatedly denied as they wanted me to send in personal information and ID (to be expected) - I sent my KYC documents in 4 times (yes, four times I emailed them the document) and each time they canacled my withdrawal request stating they needed my KYC documents.
finally two weeks later my KYC documents were approved. I made another withdrawal request which was finally being processed. Keep in mind this is a crypto currency payout (bitcoin) which should be instant as with most other casinos. It has now been two months since my documents were approved and more than two months since I requested payout of my winnings.
I have contacted support at least a dozen times, via email and live chat. Each time they tell me the same thing "someone will contact you via email" and that email never ever arrives.
they have no phone number and no credibility. DO NOT PLAY HERE YOU WILL NOT RECIEVE ANY WINNINGS. They violate their own terms and conditions and there is nothing you can do to stop them. No casino should take months to honor their obligations and pay out your legitimate winnings. Beware do not trust this scam casino