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Ažuriraću svoju recenziju, čekam na povlačenje 6 dana, ja sam potpuno verifikovan korisnik i nivo rubina što znači da sam već napravio nekoliko depozita i povlačenja, 2. dana sam počeo da tražim podršku u razgovor i operateri su bili najgori. Oni su nepristojni i uvređeni su kada ih pitam zašto to traje duže nego obično (ne razumeju da im plata dolazi od novca koji ostavljate u njihovom kazinu). Pa, do danas mi samo kažu da vreme povlačenja nije odgovornost kazina. kazino i da treba da sačekam maksimalan period. Savetujem vam da ni u kom slučaju ne igrate na ovom mestu, bolje potražite drugi kazino sa boljom uslugom.
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pre 2 meseci
Dear Cortaodoble,
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We are very sorry for the delay.
If the status of the withdrawal request is "Approved," then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to several working banking days depending on the system workload.
Unfortunately, we cannot influence the speed of the crediting process as the request is currently being processed by the payment system/bank, and we cannot affect their regulations and speed. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue. Once the transfer is completed, you will receive a notification in your personal account's transfer history.
Best regards,
The 1xBet Team
