Ne mogu vam reći koliko sam razočaran što moram da gubim vreme pišući ovo. Uputili su me sa velikim očekivanjima.. Igrao sam i dobio oko $3,000, a onda sam primetio da se održava Gamebeat Race. Kliknuo sam na trku i pročitao uslove i nije bilo apsolutno nikakvih specifikacija o određenim Gamebeat slotovima dozvoljenim/nije dozvoljenim. Tako da tražim Gamebeat i da igram Raging Lion. Satima sam ga igrao i na kraju sam kladio 150 mbtc i izgubio svih 3,000 dolara. Dešava se, ništa strašno. Dakle, moje ime se ne nalazi nigde na tabeli kada je moje opklade trebalo da budem na 2. ili 3. mestu. Niko, uključujući podršku, nije imao pojma zašto. Sada su me kontaktirali i rekli da su dozvoljene samo određene igre. Ali jedino mesto koje se pominje je na starijem postu na njihovoj promotivnoj stranici, koju nikada nisam imao interes da listam. Najkonkretniji termini sa neverovatno važnim detaljima dozvoljenih igara objavljeni su samo na starijoj stranici sa promocijama. Ali svi ti detalji uopšte nisu navedeni ako ste pristupili trci klikom na karticu trke, odabirom određene trke i izborom određenih uslova i odredbi trke. Odbijaju da priznaju svoju grešku. Odbijaju da mi dodele Gamebeat spinove koji bi bili dobijeni na osnovu mog klađenja. I to je po mom mišljenju jednostavno užasan posao.
Poenta je da, ako ikada igrate takmičenje, trku, ili učestvujete u bilo čemu na ovoj veb lokaciji, odvojite vreme da pregledate celu veb lokaciju i svaki post koji ste napravili, kao i svaku stranicu kojom možete da se krećete samo u slučaju da imaju čak i konkretniji termini od termina navedenih za vaš događaj.
Kao da uđem na benzinsku pumpu i igram loto. Pogledam na poleđini specifične uslove loto, biram svoje brojeve i onda na kraju dobijem. Kada se vratim da unovčim svoju kartu, kažu mi da nisam pobedio. A da sam pročitao brošuru o lutriji na zadnjem delu prodavnice, pročitao bih da možete dobiti samo ako se kladite pre 14 časova. To je sramotno i tera me da preporučim da svi nađu bolje mesto za igru.
Razumem da ljudi greše..i ta greška me koštala.mnogo novca. Ali bez izvinjenja, bez napora da se problem reši ili brine o mom nalogu. Jednostavno kažu da sam igrao pogrešne igre, izvini
I can't tell you how disappointed I am to need to waste my time writing this. I was referred over with high expectations.. I had played and was up about $3,000 and then noticed a Gamebeat Race was being held. I clicked on the race and read the terms and there was absolutely no specification on particular Gamebeat slots allowed/not allowed. So I search for Gamebeat and being to play Raging Lion. For hours I played it and eventually ended up wagering 150 mbtc and lost all $3,000. It happens, no big deal. Nut then my name is nowhere to be found on the leaderboard when my wagers should have had me at 2nd or 3rd. Nobody, including support had any idea why. Now they have contacted me and said that only certain games were allowed. But the Only place that is mentioned is on an older post on their promotions page, which I had never had an interest in scrolling through. The most specific terms with the unbelievably important detail of games allowed was only posted on an older Promotions page post. But all of those details were not listed whatsoever if you accessed the race by clicking the races tab, picking the specific race, and selecting the specific race terms and conditions. They refuse to admit their error. They refuse to award me the Gamebeat spins that would have been won based on my wagering. And it's just terrible business in my opinion.
Point being, if you ever play a contest, or race, or participate in anything on this website, make sure you take the time to scout the entire website and every post every made, and every page that you can navigate just in case they have even more specific terms than the terms listed for your event.
It's like I walk into the gas station and play lotto. I look on the back at the specific lotto terms, pick my numbers and then end up winning. When I come back to cash my ticket, they tell me I didn't win. And if I had read the lottery brochure at the back of the store, I would have read that you can only win if you bet before 2pm. It's embarrassing and makes me recommend that everyone finds a better place to play.
I get that people make mistakes..and that mistake cost me.a lot of money. But no apology, no efforts to fix the problem, or take care of my account. They simply say that I played the wrong games, sorry