NEMOJTE IGRAJTE OVDE NEMOJTE OVDE POLITI SVOJ NOVAC.
2 NEDELjE KASNIJE JOŠ NEMA NOVCA NA RAČUNU, PRIJAVILI SU MOJU RECENZIJU TRUSTPILOTU DA POKUŠA DA JE UBIŠE.
NE VERUJTE OVOM KAZINU.
OZBILjNO NEPOŠTEN KAZINO KOJI SE GRANI SA KRIMINALOM.
Ovde deponovani novac koristeći USDT nije stigao na moj račun.
Služba za korisnike je stalno zavaravana u iščekivanju pregleda od "relevantnog odeljenja".
Služba za korisnike je rekla da ne znaju kada će stići nakon što sam dostavio dokaz o depozitu. Više puta sam im pružio dokaze i posle 22 sata me još uvek hvataju.
Korisnička služba je veoma beskorisna i skoro beskorisna, očigledno samo da bi se opravdala krađa.
Bog zna da li moj depozit ikada bude jasno koliko će biti teško povući.
Stotine drugih kazina u kojima možete igrati bez ikakvih problema, učinite sebi uslugu i igrajte na drugom mestu. Nije vredno muke igrati se ovde.
Generalno, veoma razočaran.
DO NOT PLAY HERE DO NOT DEPOSIT YOUR MONEY HERE.
2 WEEKS LATER STILL NO MONEY IN MY ACCOUNT, THEY REPORTED MY REVIEW TO TRUSTPILOT TO TRY TAKE IT DOWN.
DO NOT TRUST THIS CASINO.
SERIOUSLY DISHONEST CASINO BORDERING ON CRIMINAL.
Deposited money here using USDT didn't arrive in my account.
Continuously fobbed off by customer service awaiting review from "the relevant department".
Was told by customer service they don't know when it will arrive after I provided proof of deposit. I provided them with proof numerous times and after 22 hours I am still getting fobbed off.
Customer service very unhelpful and close to useless, clearly just there to make excuses for theft.
God knows if my deposit ever does clear how hard it will be to withdraw.
Hundreds of other casinos to play at without any issues do yourselves a favour and play elsewhere. It's not worth the hassle playing here.
Very disappointed overall.
Zdravo danniking54,
Iskreno se izvinjavamo zbog neprijatnosti koje ste doživeli. Razumemo frustraciju uzrokovanu kašnjenjem vašeg depozita koji se odrazio na vaš račun. Naše relevantno odeljenje aktivno istražuje ovo pitanje i cenimo vaše strpljenje tokom ovog procesa.
Ako ste naišli na depozit koji nije prošao, naš namenski tim može zatražiti dalju verifikaciju za ovaj depozit. Pružanje sveobuhvatnih informacija kao odgovor na njihov upit će u velikoj meri pomoći u ubrzavanju rešavanja. Ako su tražene informacije nedovoljne, to može dovesti do kašnjenja jer nam je potreban detaljan uvid u to zašto vaš depozit nije uspešno obrađen.
Da biste nam pomogli da vam efikasnije pomognemo, možete li nam dati svoje puno ime i adresu e-pošte koja je povezana sa vašim nalogom za igre? Ove informacije će biti ključne za brzo rešavanje vašeg problema. Molimo pošaljite svoje akreditive ovde: support@casinorocket.com
Detaljno ćemo razmotriti vaš slučaj.
Cenimo vaše razumevanje i saradnju. Budite sigurni, mi smo posvećeni rešavanju ovog problema za vas što je pre moguće.
S poštovanjem, Casino Rocket
Hello dannyking54,
We sincerely apologize for the inconvenience you've experienced. We understand the frustration caused by the delay in your deposit reflected in your account. Our relevant department is actively investigating this matter, and we appreciate your patience during this process.
If you have encountered a deposit that did not go through, our dedicated team may request further verification for this deposit. Providing comprehensive information in response to their inquiry will greatly assist in expediting the resolution. If the requested information is insufficient, it may cause delays since we need detailed insights into why your deposit did not process successfully.
To help us assist you more effectively, could you please provide us with your full name and the email associated with your gaming account? This information will be crucial in ensuring a swift resolution to your issue. Please send your credentials here: support@casinorocket.com
We will thoroughly review your case.
We appreciate your understanding and cooperation. Rest assured, we are committed to resolving this issue for you as quickly as possible.
Sincerely, Casino Rocket