pre 3 godinaOriginalPrevod
Vrlo dug KYC proces. Uvijek se traže novi dokumenti. Na primjer, od mene se tražio dokaz o prihodu iako sam platio samo 220 eura. Traženi su i podaci o kreditnim karticama koje nisam koristio u ovom kasinu. Iako se tvrdi da se mjesečno isplaćuje maksimalno 5.000 €, ja sam plaćao samo 1.000 € svake dvije sedmice. Iako još uvijek nisam dobio sav novac. Tipični kazino koji se oslanja na činjenicu da gubite strpljenje i opet sve kockate. Svatko tko namjerava povući dobitak trebao bi uzeti drugi kazino.
- Sve moje omiljene igre su tamo
- Kao što je gore napisano. Još uvijek nisam primio novac od svoje isplate prije više od tri tjedna.
Automatski prevedeno:
Rembrandt Casino
pre 2 godina
Dear Rschloeg,
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
