Korisnička služba je brza i ljubazna, međutim uzeli su 2 uplate sa 2 različite kartice. Poslao sam im dokaz o bankovnim transakcijama da nikada nisu kreditirali moj račun i stalno izjavljuju da samo menadžerski tim za pregled može raspravljati o tome. Kao klijentu mi je rečeno da mi nije dozvoljeno da razgovaram sa timom za pregled menadžmenta, ali da budem siguran da je moj novac "siguran" uprkos tome što sam neprestano slao dokaze da je moj račun zatvoren i da se depoziti nikada nisu pojavili na mom računu. Na svu sreću bilo je 50 EUR. Dakle, iako nažalost, nije bilo na hiljade
Customer service are fast and polite however they took 2 payments from 2 different cards I sent them proof of bank transactions they never credited my account and continually state that only the managerial review team can discuss it. As a customer I was advised that I am not allowed to speak with the management review team but to be assured my money was,'safe' despite continually sending proof my account was closed and deposits never did appear on my account. Fortunately it was 50 EUR. So although unfortunate it wasn't thousands