15 evra uplaćenih odmah danas je takođe odmah zaduženo! Nažalost ništa na kazino nalogu i na listi transakcija ne piše odbijeno zašto nisam vratio novac i nema ničega na kazino nalogu, niti ćaskanje uživo niti podrška ne pomažu sranje sajt !!!!! Pisao sam kazinu putem mejla i nema odgovora, tako da je beskorisno!!!!
15 euros paid in immediately today was also debited immediately! Unfortunately nothing on the casino account and in the transaction list it says rejected why I didn't get any money back and there is nothing in the casino account either the live chat or support doesn't help shit site !!!!! I wrote to the casino via email and there is no response, so it's useless!!!!
Heute 15 Euro per sofort eingezahlt wurde auch sofort abgebucht! Leider nix auf dem casino Konto drauf und in der Transaktionsliste steht abgelehnt warum auch immer Geld zurück hab ich nix erhalten und es ist auch nichts im casino Konto der live chat oder Support hilft nicht weiter scheiß seite !!!!! Hab dem casino per Email geschrieben kommt keine Rückmeldung also bringt nix !!!!
Zdravo Seb22,
Hvala vam na povratnim informacijama.
Žao mi je što čujem da je vaše iskustvo sa nama bilo neprijatno.
Potpuno razumem vaše razočarenje. Čekanje neko vreme da vaš depozit bude objavljen može biti nezgodno jer shvatamo da biste voleli da se igrate i zabavite.
U većini slučajeva, depozit se odmah odražava na vaš račun; međutim, može doći do trenutaka kada provajder platnih usluga ima tehničkih poteškoća.
Ako biste mogli da mi pružite svoju adresu e-pošte, bio bih više nego srećan da pogledam u vaš nalog da saznam u čemu je mogao biti problem.
Obavestite nas ako još nešto možemo da vam pomognemo. Možete nas kontaktirati na contact@rocket.com ili možete kontaktirati naš Live Chat koji je dostupan 24/7.
S poštovanjem, Casino Rocket
Hello Seb22,
Thank you for providing feedback.
I'm sorry to hear that your experience with us was unpleasant.
I completely understand your disappointment. Waiting for a while for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.
In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.
If you could kindly supply me with your email address, I would be more than happy to look into your account to find out what the issue could have been.
Please let us know if there's anything else we can help you with. You can contact us on contact@rocket.com or you may contact our Live Chat thatis available 24/7.
Sincerely, Casino Rocket
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