Zdravo, ovaj kazino je otvoren nekoliko godina, napravio sam nekoliko depozita. Ja sam prošlost, deponovao sam 1000 funti 7/8/24 i osvojio 5600 funti uglavnom na ruletu, nekoliko sati kasnije su me kontaktirali tražeći moju dokaz lične karte, poslao sam vozačku dozvolu, dokaz o adresi (gradska taksa) i dokaz o depozitu (PaiPal pokazuje moju e-poštu i ime kao što je traženo) sve je poslato oko 12 sati kasnije, poslali su mi e-poštu u kojoj kažu da je račun registrovan na nekoliko različite skupove detalja, i rekli su mi da mi vraćaju moj depozit i zadržavaju dobitke, uopšte mi neće reći koji su detalji drugačiji, moj PaiPal je shelliroutle****@gmail.com i moj kazino imejl je shelliroutle* ****@gmail.com tako da je to jedino što mogu da mislim da je drugačije sa mojim podacima, ali imati PaiPal sa drugom e-poštom ne krši nikakve odredbe i uslove, tražio sam od njih e-poruku za žalbe i oni su mi dali lažnu onaj koji se vraća, ni na koji način ne lažem niti koristim bilo kakve detalje koji nisu moji, ignorišu moje imejlove, ignorišu me u ćaskanju, molim vas, možete li pokušati da mi pomognete u ovome, to mi izaziva toliko stresa i anksioznosti
Hello I’ve had this casino open for a few years made a few deposits I’m the past, I deposited £1000 on the 7/8/24 and won £5600 mainly on roulette, few hours later they contacted me asking for my proof of ID, I sent driving license, proof of address (council tax) & proof of deposit (PayPal showing my email and name like requested) all sent over then about 12 hours later they send me a email saying the account was registered with several different sets of details, and said they are giving me my deposit back and kept the winnings, they will not tell me at all what details are different, my PayPal is shellyroutle****@gmail.com and my casino email is shellyroutle*****@gmail.com so that’s the only thing I can think is different with my details but having a PayPal with a different email is not breaking any terms and conditions, I asked them for a complaints email and they give me a fake one that bounces back, in no way am I lying or use any details that are not mine, they ignore my emails they ignore me on chat please can you try help me with this it’s causing me so much stress and anxiety
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