zdravo divo,
Hvala vam puno što ste podneli žalbu i zaista mi je žao što čujem za vaš problem sa Vegascoin kazinom. Dozvolite mi da vam postavim još nekoliko pitanja pre nego što krenemo dalje.
Možete li da nam kažete od kada je vaš nalog u potpunosti verifikovan? Kakve i koliko bonusa ste do sada ostvarili? Da li ste ikada uplatili novac u kazino? Kakve ste se kladili? Kada ste poslednji put razgovarali sa kazinom i o čemu se radilo? Da li su naveli razlog poništavanja vašeg stanja?
Da li bi bilo moguće proslediti svoj depozit, bonus i istoriju klađenja na nikolas.b@casino.guru za dalji pregled?
Radujem se Vašem odgovoru.
Pozdravi,
Nick
Hello diva,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vegascoin Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? What kind of and how many bonuses did you claim so far? Did you ever deposit into the casino? What kind of bets were you making? When was the last time you spoke to the casino and what was it about? Did they specify the reason of voiding of your balance?
Would it be possible to forward your deposit, bonus and betting history to nikolas.b@casino.guru for further review?
Looking forward to your answer.
Regards,
Nick
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