Tako da sam imao nešto novca u slot igrama u Vegaslegaci kazinu. Sa pravim novcem, bez bonusa.
Kada sam otišao na mesto povlačenja, tražio je kic. Tako da sam popunio datum rođenja koji još nije popunjen u odeljku profila.
Nakon toga sam se iznenada odjavio. Kontaktirao sam korisničku podršku i rekli su mi da je moj nalog blokiran jer sam napravio više naloga na Vegaslegaci, što nije tačno. To je moj jedini nalog koji sam otvorio pre oko 2 nedelje.
Nisam dobio nikakvu e-poštu ili bilo šta u vezi sa blokiranjem mog naloga.
Molim vas pomozite mi.
So I had some money in slot games in Vegaslegacy casino. With real money, no bonus involved.
When I went to place withdrawal, it asked for kyc. So I filled the date of birth which was not filled in yet in the profile section.
After that I suddenly got logged out. I contacted the customer support and they told me that my account was blocked because I had made multiple accounts on Vegaslegacy, which is not true. Its my sole account there which I had created about 2 weeks ago.
I did not receive any email or anything regarding my account blocking.
Please help me out.
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