Zdravo, Kehinde, registrovan sam na 1kbdt od oktobra 2022, sve je išlo glatko, ali kasnije 2023, moj nalog je blokiran radi KIC verifikacije, tražili su moju ličnu kartu koja se koristi za registraciju. Ja sam je dao, tražili su sliku koja drži moja lična karta, to je urađeno, ali čudno 1kbet podrška je počela da mi govori da je moja lična karta lažna, čak traže i pdf, dali su je, ista stvar, tvrdili su da je lažna, kasnije sam otišao na javni beležnik da overi pdf fajl i kopiju moje lične karte koju odbijaju, od tada odgovaraju robotskom porukom i prestaju da odgovaraju, pomozite mi da mi je novac blokiran na tom računu. Nisam uspeo da priložim datoteke i snimke ekrana ove žalbe.
Hello am Kehinde,am registered with 1xbdt since October 2022, everything was going smoothly,but later in 2023 ,my account have been blocked for KYC vérification, they asked for my ID card used for registration I provided it,they asked for a picture holding my ID card,it have been done,but strangely 1xbet support started telling me that my ID card was a fake, they even ask for a pdf ,a provided it,same thing,they claimed it was a fake,I later went to a public notary to notarize the pdf file and a copy of my ID card that they have been rejecting, since then they have been replying with robotic message and stop replying,please help me my money is blocked in that account.I was not able to attach the files and screenshots to this complaint.
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