Naslovna O nama Petronela Kontos

Petronela Kontos

Complaints Team Lead

Petronela is leading our Complaints Resolution Team and helping out with more complicated cases. Previously, she was spending most of her time with player complaints and her speciality was to be the first responder. Even though she is now taking care of the whole complaints team, she still might find herself replying to cases from the first line. She has over 12 years of casino industry experience, which she masterfully uses in her day-to-day activities.

Petronela believes in the inevitable victory of good over evil and has a personal motto “For every minute you are angry, you lose sixty seconds of happiness.” The two qualities make her one of the best people out there that players can trust with their online casino-related complaints

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Odgovor na prigovor od Petronela Kontos

Srpski
Dear bigtx7722,We are extending the timer by 7 days. Please, do not hesitate ... pre 1 sat
Dear cocciacamilla,We are extending the timer by 7 days. Please, do not hesit... pre 1 sat
Dear Thomas,We are extending the timer by 7 days. Please, do not hesitate to ... pre 1 sat
Hello,We are extending the timer by 7 days. Please, do not hesitate to contac... pre 1 sat
Dear Joaquin,We are extending the timer by 7 days. Please, do not hesitate to... pre 1 sat
Unfortunately, we’re rejecting this case because the player hasn’t responded ... pre 1 sat
Unfortunately, we’re rejecting this case because the player hasn’t responded ... pre 1 sat
Unfortunately, we’re rejecting this case because the player hasn’t responded ... pre 1 sat
I wish I could be of more help. I’m sorry we couldn’t help you to resolve thi... pre 2 sati
Dear andrewhoughton056,Have you located your deposited funds? We are extendin... pre 2 sati
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