Zdravo! 1xbet kazino mi je uzeo 1567 USD!
Konfiskacija sredstava je moguća samo u prisustvu grubih prekršaja od strane igrača. I nisam ništa prekršio, sve moje radnje su u skladu sa zakonskim dokumentima kazina. Sve provjere sam uspješno prošao, svi traženi dokumenti su poslani i prihvaćeni od strane kazina.
Da biste shvatili o kolikoj provjeri i slanju dokumenata je riječ - sve ću navesti hronološkim redom.
17.11.2021. poslao sam fotografiju za pasoš (str. #1,2,3,11);
Dana 18.11.2021. poslao sam screenshotove Skrill i Neteller novčanika za plaćanje;
12.10.2021. poslao sam selfie sa pasošem pored lica na pozadini prepiske sa službom za podršku kasina;
14.12.2021. poslao sam selfie sa listom papira sa trenutnim datumom i šifrom koju je dao kazino;
Dana 14.12.2021., dobio sam pismo od kazina o blokadi mog računa.
Kao odgovor na moju žalbu protiv blokiranja, kazino me je zamolio da ispunim upitnik i postavim snimak ekrana dokumenta koji potvrđuje depozit u kazinu. Dana 23.12.2021. godine, potraživanje kazina sam ispunio u potpunosti.
Dana 27.12.2021. dostavio sam dokument koji potvrđuje izvor sredstava za depozit u kazinu.
Dana 31. marta 2022. godine, ispunio sam obrazac na web stranici kazina.
04.04.2022. Poslao sam selfi sa pasošem u ruci sa trenutnim datumom i kodom primljenim iz kazina.
Kazino je zatražio verifikaciju putem Skypea.
Pisao sam kazinu mnogo puta navodeći datum koji mi odgovara.
Dana 27.07.2022., dobio sam pismo iz kazina o uspješnom završetku Skype-poziva.
Dana 29. jula 2022. godine ispunio sam upitnik na web stranici u kojem sam naveo lične podatke i sve tražene informacije.
Dana 03.08.2022., na zahtjev kazina, svojom rukom sam ispunio upitnik i poslao ga jednostavnim pismom poštom na podatke koje je kazino odredio.
Dana 08.09.2022, kazino me je ponovo zamolio da prođem Skype verifikaciju. Rekao sam da sam spreman da prođem skype verifikaciju 19. avgusta.
Kazino mi je 19. avgusta poslao poruku da je moj račun zatvoren. Bio sam u mogućnosti da primim samo $2,723 od $4,290 na svom računu. Kazino je zaplijenio 1567 dolara.
Dana 19.08.2022. poslao sam reklamaciju kazinu. Ali, nažalost, kazino odbija da mi isplati mojih 1567 američkih dolara.
Pregledom informacija koje su vam dostavljene možete potvrditi da je izvršena vrlo temeljita provjera prošlosti mene i mog računa. Izjavljujem da su svi dokumenti poslani kazinu važeći. Svi podaci navedeni u upitnicima i popunjenim obrascima su tačni. Nisam dozvolio kršenje pravila kazina.
Molim vas da mi pomognete da ostvarim pravdu - da dobijem mojih 1567 američkih dolara.
Hvala unapred.
Hello! 1xbet casino took my 1567 USD!
Confiscation of funds is possible only in the presence of gross violations on the part of the player. And I did not violate anything, all my actions comply with the legal documents of the casino. All checks were successfully passed by me, all the requested documents were sent and accepted by the casino.
So that you understand how many checks and sending documents in question - I will indicate everything in chronological order.
On 11/17/2021 I sent a passport photo (pages #1,2,3,11);
On 11/18/2021, I sent screenshots of Skrill and Neteller payment wallets;
On 12/10/2021, I sent a selfie with a passport next to my face against the background of correspondence with the casino support service;
On 12/14/2021 I sent a selfie with a sheet of paper with the current date and the code provided by the casino;
On 12/14/2021, I received a letter from the casino about blocking my account.
In response to my appeal against the blocking, the casino asked me to fill out a questionnaire and upload a screenshot of the document confirming the deposit at the casino. On 12/23/2021, the casino’s claim was fulfilled by me in full.
On 12/27/2021, I provided a document confirming the source of funds for the deposit at the casino.
On March 31, 2022, I filled out the form on the casino website.
04/04/2022 I sent a selfie with a passport in hand with the current date and the code received from the casino.
The casino requested verification through Skype.
I wrote to the casino many times indicating a date that was convenient for me.
On 07/27/2022, I received a letter from the casino about the successful completion of Skype-call.
On July 29, 2022, I filled out a questionnaire on the website indicating personal data and all the information requested.
On 08/03/2022, at the request of the casino, I filled out the questionnaire with my own hand and sent it by a simple letter by mail to the details specified by the casino.
On 08/09/2022, the casino again asked me to go through Skype verification. I said that I was ready to go through skype verification on August 19th.
On August 19, the casino sent me a message saying that my account was closed. I was only able to receive $2,723 out of $4,290 in my account balance. 1567 dollars were confiscated by the casino.
On 08/19/2022 I sent a claim to the casino. But, unfortunately, the casino refuses to pay me my 1567 US dollars.
By reviewing the information provided to you, you can verify that a very thorough background check has been carried out on me and my account. I declare that all documents sent to the casino are valid. All information provided in the questionnaires and completed forms is true. I did not allow any violations of the rules of the casino.
I ask you to help me achieve justice - in obtaining my 1567 US dollars.
Thank you in advance.
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