Nisam siguran da sam na pravom mestu.
Uplatio sam depozite na alienbet, hiljade evra. Dobijate 10% povraćaja novca svakog meseca.. Shvatim ovo nakon što dobijem e-poruku 8. septembra. 2023. Dakle, povrat novca od 10% na sve moje uplate u mesecu avgustu i septembru, daće mi pregled stotinama unazad.
Pa sam krenuo u ćaskanje, razgovarao sa nekim po imenu Luca u ćaskanju. Luca mi je rekao, sledećeg dana.. 10. sept. povraćaj novca će biti na mom računu. Kraj dana, blizu 11. septembra.. ništa nije primljeno pa sam ponovo razgovarao i razgovarao sa Elenom.
Elena mi je rekla nakon dugog čekanja da treba tražiti povraćaj novca između 1. i 5. u mesecu. Zašto mi onda šalješ mejl 8.? I zašto mi je rekao Luca da ću dobiti povraćaj novca 10. septembra? Elena mi nije mogla dalje pomoći, samo je dala povraćaj novca od prošlog dana.. €2,26 🥲.
po mom mišljenju to je lažna konstrukcija i ne osećam se dobro po ovom pitanju. Ako potrošite toliko novca, primite e-poruku 3 dana nakon što možete da zatražite povraćaj novca. Obećano je da će povraćaj novca biti primljen 10. septembra nakon što pritisnete ćaskanje 8. i 9. septembra. A onda.. 10. septembra neko drugi mi je rekao nešto sasvim drugo.
tamo uslovi i odredbe kažu između 1. i 5. u mesecu. Ali i dalje se osećam prevarenim jer mi je Luka u ćaskanju obećao nešto drugo, 2 puta. I e-mail.. kupci dobijaju 3 dana kasnije, zašto ne 3 dana ranije?
dobar je kazino, ali nedostaju prijateljski deo i 'želimo da imamo igrače u našem kazinu'.
Nadam se da mi neko može pomoći da dobijem povraćaj novca.
Not sure I am at the right place.
I did make deposits at alienbet, thousands of euro’s. You get 10% cashback every month.. I figure this out after I recieve an email on 8 sept. 2023. So 10% cashback on all my making deposits in the month august and September, will have me a view hundreds back.
So I hit the chat, spoke with someone called Luca in chat. Luca told me, the next day.. 10 sept. the cashback will be in my account. End of the day, nearby 11 sept.. nothing recieved so I hit the chat again and spoke with Elena.
Elena told me after a long wait, the cashback needs to be requested between the 1st and 5th of a month. Why you send me a email on the 8th then? And why told me Luca I will recieve the cashback on 10 sept? Elena couldn’t help me further, only gave a cashback from the last day.. €2,26 🥲.
in my opinion it’s a false construction and I don’t feel good about this issue. You spend so much money, recieve a email 3 days after you can request the cashback. Been promised the cashback will recieved 10 sept after you hit chat 8 sept and 9 sept. And then.. 10 sept someone else told me something totally different.
there terms&conditions says between 1st and 5th of the month. But still feeling scammed cause Luca in chat who promised me something else, 2 times. And the email.. customers recieve 3 days later, why not 3 days before?
its a good casino, but the friendly part and the ‘we wanna have players at our casino’ those are missing.
Hope someone can help me here to recieve the cashback.
Automatski prevedeno: