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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Dear LEPENIK_1,We are extending the timer by 7 days. Please, be aware that in... pre 6 minuta
Dear the-car-tuner2024go,We are extending the timer by 7 days. Please, be awa... pre 6 minuta
Thanks for your reply.I am sorry but this is not the proof we are looking for... pre 6 minuta
Thanks for the clarification.Could you please share the proof of deposit you ... pre 29 minuta
Dear abhishek_hex,Thank you very much for submitting your complaint. I’m sorr... pre 32 minuta
Dear xachdanielyan,I apologize for not replying earlier.We believe online cas... pre 40 minuta
Dear Jaroslaw,We are extending the timer by 7 days. Please, be aware that in ... pre 1 sat
Dear Wali19,We are extending the timer by 7 days. Please, be aware that in ca... pre 1 sat
Was your subsequent withdrawal attempt successful?If you still need our assis... pre 1 sat
Dear venlaisosaari,Thank you very much for submitting your complaint. I’m sor... pre 1 sat
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