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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Dear giddo,We are extending the timer by 7 days. Please, be aware that in cas... pre 17 sati
Dear Rkerstof,We are extending the timer by 7 days. Please, be aware that in ... pre 17 sati
Dear kiransatyab,We are extending the timer by 7 days. Please, be aware that ... pre 19 sati
Dear Palbers,I understand you wish to enjoy your winnings as soon as possible... pre 19 sati
Thanks for your reply.Have you received any reply to your request for a refun... pre 19 sati
Thank you very much, billie888, for providing the necessary information. I wi... pre 19 sati
Thanks for your reply.Please understand we stand a better chance in confronti... pre 19 sati
Thanks for your reply and provided evidence.I understand you wish your funds ... pre 19 sati
Thanks for your emails, I appreciate your patience.The casino has the right t... pre 19 sati
Thanks for your patience and explanation of the situation.In cases where a bo... pre 20 sati
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