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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Thanks for the update. Could you please share your communication with the cas... pre 6 minuta
Dear Ganzaa,We are extending the timer by 7 days. Please, be aware that in ca... pre 9 sati
Dear jesusatletico17,We are extending the timer by 7 days. Please, be aware t... pre 9 sati
Dear camaleonrojoafricano, Thank you very much for submitting your complaint.... pre 16 sati
Dear shanie1988, Thank you very much for submitting your complaint. I’m sorry... pre 17 sati
Dear salazarx662,Thank you very much for submitting your complaint. I’m sorry... pre 17 sati
Dear Gluecksmaus,Thank you very much for submitting your complaint. I’m sorry... pre 17 sati
Dear sanelinho123,Thank you very much for submitting your complaint. I’m sorr... pre 17 sati
Dear Nilagaran,Thank you very much for submitting your complaint. I’m sorry t... pre 17 sati
Dear madslyngen,Thank you very much for submitting your complaint. I’m sorry ... pre 17 sati
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