BetterDice Casino

Javno

CaNna09

Neregistrovani korisnik

Javno

pre 3 godina

Original\ Prevod

Hy

Položio sam 25 € u kasinu preko Ecopayza, a zatim pokušao ovjeriti svoj račun i to je funkcioniralo nakon nekoliko dana.

Pa onda sam kliknuo i šta vidim ..

Bez Ecopayza, samo Astropayz i vanmrežno plaćanje.

Tada sam uzeo offline plaćanje i rekao podršci da bi trebali platiti na Ecopayz ..

Kao što možete vidjeti u kockarnici, postoje 3 različita vremena kada se isplate.

60-70% naših povlačenja automatizirano je. To znači da će kupci koji su potvrdili svoje račune i koristili isti način plaćanja kao i po depozitu odmah povući svoje povlačenje.

30-40% naših povlačenja su ručni. To znači da u nekim slučajevima povlačenje treba ručno odobriti, pa može potrajati i do 24 sata.

Nastavite dalje

Viza - 2-7 radnih dana

MasterCard - 2-7 radnih dana

eko Payz - 2-7 radnih dana

Bankovni transferi - 2-7 radnih dana

Neteller - 2-7 radnih dana

Interac E-Transfer - 2-7 radnih dana

Paykasa - 2-7 radnih dana

Skrill - 2-7 radnih dana

eko vaučer - 2-7 radnih dana

Flexepin - 2-7 radnih dana

Qiwi novčanik - 2-7 radnih dana

Sigurna kartica - 2-7 radnih dana

Neosurf - 2-7 radnih dana

Oto plaćanje - 2-7 radnih dana

I na kraju od same podrške

Vrijeme obrade traje od 24 do 48 radnih sati.

Hvala ti.

Na pitanje šta je tačno, sljedeći e-mail stigao je nakon 4 dana čekanja i do sada se ništa nije dogodilo.

Pozdrav i hvala na e-mailu.

Vrijeme povlačenja obrade varira, a ponekad to može potrajati i malo više.

To se radi tako da smo u skladu sa svim propisima KYC-a i AML-a.

Imate znatne dobitke.

Dakle, kad to odobrite, bit ćete obaviješteni, molim vas budite malo strpljiviji.

Na dodatna pitanja nema odgovora i uglavnom nema informacija o onome što se događa.

Mislim da je cijela stvar prijevara kockarnica i pokušavaš raditi neko vrijeme

Ako želite dobiti više informacija

Google> Prevara o Caster Betterdiceu

Hy

I deposited 25 € in the casino via Ecopayz and then tried to verify my account and it worked after several days.

Well then I clicked out and what do I see ..

No Ecopayz, only Astropayz and offline payment.

Then I took offline payment and told the support that they should please pay out on Ecopayz ..

As you can see in the casino there are 3 different times when they pay out.

60-70% of our withdrawals are automated. This means that customers who have verified their accounts and used the same payments method as per deposit, will have their withdrawal processed immediately.

30-40% of our withdrawals are manual. This means that in some cases the withdrawal needs to be manually approved, therefore it can take up to 24 hours to be processed.

Go on with

Visa - 2-7 business days

MasterCard - 2-7 business days

eco Payz - 2-7 business days

Bank Transfers - 2-7 business days

Neteller - 2-7 business days

Interac E-Transfer - 2-7 business days

Paykasa - 2-7 business days

Skrill - 2-7 business days

eco Voucher - 2-7 business days

Flexepin - 2-7 business days

Qiwi Wallet - 2-7 business days

Pay Safe Card - 2-7 business days

Neosurf - 2-7 business days

Oto Pay - 2-7 business days

And finally from the support itself

Processing time takes 24 to 48 working hours.

Thank you.

When asked what is correct, the following email came after 4 days of pending and nothing has happened so far.

Hello and thank you for your email.

Withdraw processing times vary and at times, it can take a little bit more.

This is done so that we are in compliance with all KYC and AML regulations.

You have a substantial winnings.

So, once approves, you will be notified, please be little more patient.

Further questions are not answered and there is generally no information about what is going on.

I think the whole thing is a scam casino and you try to work for a while

If you want to receive more information

Google> Betterdice Casino Scam

Hy

Habe in dem Casino 25€ per Ecopayz eingezahlt und hab dann versucht mein Acc zu verifizieren und es hat nach mehreren Tagen auch geklappt.

Nunja ich hab dann aus Auszahlung geklickt und was seh ich..

Kein Ecopayz nur Astropayz und Offline Auszahlung.

Hab dann Offline Auszahlung genommen und dem Support gesagt das sie bitte auf Ecopayz auszahlen sollen..

Wie man in dem Casino sehen kann gibt es 3 verschiedene Zeiten wo sie auszahlen.

60-70% of our withdrawals are automated. This means that customers who have verified their accounts and used the same payments method as per deposit, will have their withdrawal processed immediately.

30-40% of our withdrawals are manual. This means that in some cases the withdrawal needs to be manually approved, therefore it can take up to 24 hours to be processed.

Weiter gehts mit

Visa - 2-7 business days

MasterCard - 2-7 business days

eco Payz - 2-7 business days

Bank Transfers - 2-7 business days

Neteller - 2-7 business days

Interac E-Transfer - 2-7 business days

Paykasa - 2-7 business days

Skrill - 2-7 business days

eco Voucher - 2-7 business days

Flexepin - 2-7 business days

Qiwi Wallet - 2-7 business days

Pay Safe Card - 2-7 business days

Neosurf - 2-7 business days

Oto Pay - 2-7 business days

Und zum Schluss vom Support selber

Processing time takes 24 to 48 working hours.

Thank you.

Auf die Frage was nun richtig ist kam folgende Mail nach 4 Tagen Pending und es ist bis jetzt nix passiert.

Hello and thank you for your email.

Withdraw processing times vary and at times, it can take a little bit more.

This is done so that we are in compliance with all KYC and AML regulations.

You have a substantial winnings.

So, once approves, you will be notified, please be little more patient.

Auf weitere Fragen wird nicht geantwortet und man erhält allgemein keine Info was da los ist.

Ich denke das ganze ist ein Scam Casino und man versucht auf Zeit zu arbeiten

Wenn ihr noch weitere Infos erhalten wollt

Google>Betterdice Casino Scam

Automatski prevedeno:

Javno

Kristina

Deputy Complaints Team Lead

Javno

pre 3 godina

OriginalPrevod

Dragi Fabian,

Hvala vam puno na podnošenju žalbe. Žao mi je što čujem o vašem problemu. Da li sam dobro razumio da je ovo bio vaš prvi pokušaj povlačenja? Koliko tačno čekate od zahteva za povlačenjem? Jeste li dobili potvrdu od kasina u vezi s uspješnom verifikacijom KYC-a?

Uz to, ako postoji neka druga relevantna komunikacija između vas i kockarnice koju biste mi mogli proslijediti, pošaljite mi je na moju adresu e-pošte kristina.s@casino.guru .

Nadam se da ćemo vam moći pomoći da rešite ovo pitanje što je pre moguće. Unaprijed hvala na odgovoru.

Srdačan pozdrav,

Kristina

Automatski prevedeno:

Javno

CaNna09

Neregistrovani korisnik

Javno

pre 3 godina

Original\ Prevod

Isplatili ste se na kraju!

Ipak, MNOGO HVALA NA EKIPU

Izmenjeno

Automatski prevedeno:

Javno

Kristina

Deputy Complaints Team Lead

Javno

pre 3 godina

OriginalPrevod

Pošto je žalba uspješno riješena, sada ćemo je zatvoriti kao „riješenu" u našem sustavu. Zahvaljujemo na saradnji i ne oklevajte da nas kontaktirate ako ubuduće naiđete na bilo koji problem sa ovim ili bilo kojim drugim kazinom. Tu smo da pomognemo.

Automatski prevedeno:

BetterDice Casino - Igrač ima poteškoće s povlačenjem dobitka.

Iznos: 1.415 €

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