Nove informacije: Kazino slučaj
Danas, dok sam dolazio do kazina, konačno mi je rečeno koji su njihov trenutni razlog za uskraćivanje mog povlačenja. Kazino je pogrešno obradio transakcije na mom računu, tako da se čini da nisam ispao pre nego što sam izvršio treći depozit. Ipak, imam dokaz da sam ispao. (Priloženi snimci ekrana)
Evo detaljnog rezimea situacije:
1. **Početni saldo i gubitak u kazinu**: Pre nego što sam napravio treći depozit, moj bilans je bio 42,50 USD. Tada sam izgubio 42,50 dolara igrajući blek džek. Međutim, u mojoj nedavnoj istoriji aktivnosti, ovaj gubitak kazina je pomeren za sledeći dan (06/23), iako opis gubitka i dalje pokazuje tačan datum (06/22 ) . Ova izmena čini da izgleda kao da je gubitak nastao nakon mog trećeg depozita.
2. Kazino osporava moj treći depozit:
Moj treći depozit je osporen od strane kazina. Tvrde da se to ne računa jer sam dobio 20 dolara (bez ograničenja) za postavljanje kripto novčanika sa jednom od njihovih filijala. Kazino će se složiti da je ovih 20 dolara došlo bez ograničenja
- Da bih osigurao da nema ograničenja ili zahteva za klađenje, uspešno sam povukao 20 dolara. Ovo povlačenje samo po sebi dokazuje dve stvari.
1. 20 dolara koje su mi dali nisu imali ograničenja.
2. Uspeo sam da izvršim povlačenje, što znači da je stanje na mom računu moralo biti na 0 USD, a da zahtevi za klađenje ili preokret nisu blokirali povlačenje.
Nakon povlačenja i potvrde da nema ograničenja za gotovinu, deponovao sam 19,80 dolara iz istog kripto novčanika koji sam finansirao prethodnim povlačenjem.
Kazino tvrdi da se „depozit ne računa kao važeći depozit jer su sredstva prvobitno došla od 20 dolara koje sam zaradio kada sam podesio novčanik.
**Ključne tačke**:
- Uspešno povlačenje bonusa od 20 dolara dokazuje da na mom nalogu u to vreme nije bilo ograničenja, zahteva za klađenje ili preokretanja.
- Mogućnost deponovanja 20 dolara dodatno potvrđuje da na mom računu nije bilo balansa, preokreta ili klađenja koji sprečavaju depozite.
- Transakcije treba smatrati odvojenim i nezavisnim radnjama.
Postupanje kazina sa ovim transakcijama izgleda neopravdano i sumnjam da bi moglo biti umešanih u prevarne aktivnosti. Pokušao sam da objasnim ovo, ali sam zatvoren i tretiran s nepoštovanjem.
-Nick V.
New information: Casino's Case
Today while reaching out to the casino, I was finally told what their current reasoning for withholding my withdrawal. The casino has mishandled my account transactions, so it would appear that I did not bust out before making a 3rd deposit. I have proof that I did bust out though. (Screenshots attached)
Here’s a detailed summary of the situation:
1. **Initial Balance and Casino Loss**: Before making my third deposit, my balance was $42.50. I then lost $42.50 playing blackjack. However, in my recent activity history, this casino loss was moved to the following day (06/23), even though the description of the loss still shows the correct date (06/22). This alteration makes it appear as if the loss occurred after my third deposit.
2. Casino disputing my 3rd deposit:
My third deposit is being disputed by the casino. They claim it doesn't count b/c I received $20 (no restrictions) for setting up a crypto wallet with one of their affiliates. The casino will agree that this $20 came with no restrictions
- To ensure there were no restrictions or wagering requirements, I withdrew the $20 successfully. This withdrawal itself proves two things.
1. The $20 they gave me had no restrictions.
2. I was able to make a withdrawal, meaning my account balance must have been at $0 without an wagering or rollover requirements blocking a withdrawal from taking place.
After withdrawing & confirming there were no restrictions on the cash, I then deposited $19.80, from this same crypto wallet that I had funded with the previous withdrawal.
The casino is claiming "the deposit doesn't count as a valid deposit since the funds originally came from the $20 I earned when I set up the wallet.
**Key Points**:
- The successful withdrawal of the $20 bonus proves that there were no restrictions, wagering requirements, or rollovers on my account at the time.
- Being able to deposit the $20 further confirms that my account had no balance, rollover, or wagering requirements preventing deposits.
- The transactions should be considered separate and independent actions.
The casino’s handling of these transactions seems unjustified, and I suspect there might be fraudulent activity involved. I have attempted to explain this, but have been shut down and treated disrespectfully .
-Nick V.
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