Zatraženo je povlačenje 5-15. Nastavite da vas odbijaju. Kontaktirao sam podršku i rečeno mi je da je problem u tome što moram da oduzmem naknadu od 50 dolara od iznosa koji pokušavam da podignem. Naknada od 50 USD za povlačenje od 100 USD. Ne piše ništa o tome na veb stranici. Tako da sam uradio kako kažu i još uvek nema povlačenja. Na veb stranici jasno piše „trenutna povlačenja". Nakon nekoliko sati i nisam primio uplatu, kontaktirao sam korisničku podršku i rečeno mi je da treba da se obradi 24-48 sati, a zatim će biti poslato njihovoj kompaniji za obradu i dobiću je 3-5 radnih dana. Pitam za trenutna povlačenja i rečeno mi je da njihova veb lokacija to nema. Nakon što sam im to pročitao, rekli su da ako kliknete na to, reći će vam za 3-5 dana. LOL!
Nakon što nisam primio uplatu 23. ponovo sam ih kontaktirao. Rečeno mi je do kraja vikenda. Ponedeljak i još ništa. Zato sam ponovo nazvao i rečeno mi je da je poslato kompaniji za preradu 21. i 3-5 dana nakon toga i da ću je dobiti sledećeg dana u utorak. Ništa se nije pojavilo u utorak i rečeno mi je sutra koja je sreda, danas dok kucam, samo smo čekali prerađivačku kompaniju. Zato sam danas ponovo nazvao nakon što ga nisam dobio i rečeno mi je da vlasnik radi na tome i da će to biti danas ili sutra. Pitam da li su govorili o vlasniku kazina i rečeno mi je da. Zbunjen sam kako ako je poslato prerađivačkoj kompaniji 21. kako je vlasnik radio na tome.
Zaista bih voleo da dobijem svojih 50 dolara, a zatim da zatvorim svoj račun da bih okončao ovu noćnu moru. Prošlo je od trenutnih povlačenja na 3-5 dana do kraja vikenda i 3 sutra, ukupno 2 nedelje. Takođe sam deponovao Bitcoin i povlačio u BTC.
Bilo koja pomoć koju mi možete pružiti, bio bih vam zahvalan.
Requested a withdrawal on 5-15. Keep getting denied. I contacted support and was told the issue was I had to subtract the $50 fee from the amount I was trying to withdraw. $50 fee for a $100 withdrawal. Doesn't say anything about that on the web page. So I did as they say and still no withdrawal. It plainly says on the website "instant withdrawals". After a few hours and not receiving my payment I contacted customer support and was told 24-48 hours to process then it would be sent to their processing company and I would get it 3-5 business days. I ask about the instant withdrawals and was told their website did not have that on there. After I read it to them then they said if you click on it will tell you the 3-5 days. LOL!
After not receiving my payment on the 23rd I contacted them again. I was told by the end of the weekend. Monday and still nothing. So I called again and was told it was sent to the processing company on the 21st and 3-5 days after that and I would receive it the next day Tuesday. Nothing showed up Tues and was told tomorrow which is Wed, today as I type, we were just waiting on the processing company. So I called again today after not receiving it and was told the owner was working on it and it would be today or tomorrow. I ask if they were talking about the owner of the casino and was told yes. I'm confused how if it was sent to the processing company on the 21st how the owner was working on it.
I would really like to get my $50 and then have my account closed to put an end to this nightmare. It's went from instant withdrawals to 3-5 days to by the end of the weekend and 3 tomorrows now for a total of 2 weeks. Also I deposited Bitcoin and was withdrawing in BTC.
Any help you can give me I would appreciate.
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