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I got an email saying if I made a deposit I would get 50 free spins on a particular game. Now, their site is apparently down and all day they've been telling me they're having technical difficulties, I can't access any game. So I attempted to withdraw the money I just deposited to put back in my Bitcoin wallet, and it's not going through. I reached out to support who said that the financials are frozen while they fix the site. However, I read many other people's stories about how the same thing happened to them, "technical difficulties "and after asking so many times when they'd be able to withdraw they were blocked. Bitslots is a scam and they are thieves.

Hello dichiaralauren,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bitslot Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Since when is this issue going on? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear dichiaralauren,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.