The player from Greece requested a withdrawal of 500 euros daily to reach a total amount of 1500 euros but had not undergone account verification as it had not been requested. He noted that the withdrawal approval took 3 days, followed by another 5 days for the funds to appear in his account, expressing concern over the lengthy process. The Complaints Team extended the investigation period by 7 days for further information; however, due to a lack of response from the player, the complaint was rejected.
Igrač iz Grčke je tražio povlačenje od 500 evra dnevno da bi dostigao ukupan iznos od 1500 evra, ali nije prošao verifikaciju računa jer to nije traženo. Napomenuo je da je odobrenje povlačenja trajalo 3 dana, nakon čega je usledilo još 5 dana da bi se sredstva pojavila na njegovom računu, izražavajući zabrinutost zbog dugotrajnog procesa. Tim za žalbe je produžio istražni period za 7 dana radi dodatnih informacija; međutim, zbog nedostatka odgovora igrača, žalba je odbijena.
Automatski prevedeno: