Zdravo, pre nekoliko dana primio sam u mejlu poziv da učestvujem na ekskluzivnom turniru od Duelbits-a: „Turnir za učenike: 1. NEDELjA - ceh ribara". I ja sam tako i završio na 2. mestu od liderske table (leadboard zasnovan na najvećem množitelju u jednom okretu). `
Povežite ToS turnira:
https://duelbits.com/promotions/apprentice-1-fishermen?utm_source=sendgrid&utm_medium=email&utm_campaign=vebsite
Na turniru je rečeno da će ljudi biti nagrađeni 72 sata nakon što se završi..ali sam tražio podršku pre 4 dana i dobio sam ovaj odgovor: „Nažalost, tek treba da dobijemo listu kvalifikovanih pobednika od provajdera. Čim ovo bude obezbeđeno , isplata će biti izvršena svim kvalifikovanim pobednicima"
Pa, nema problema, samo treba malo vremena.. ali pre 2 dana sam ponovo pitao podršku i dobio sam još jedan sasvim drugačiji odgovor: „Poštovani kupče, kao što je naš menadžerski tim pomenuo, diskvalifikovani ste sa turnira zbog promocije zlostavljanje. Ova odluka je nepovratna. Želim vam divan dan."
Zaista ne znam šta se ovde dogodilo. Na ovom turniru se konkretno radilo o najvećem multiplikatoru u jednom okretu pa o kakvoj vrsti zloupotrebe pričaju?? Pitao sam podršku za ovu "zloupotrebu" ali do sada nisam dobio odgovor...Smešna činjenica je da sam u 2. NEDELjI sa ovog turnira učestvovao i već dobio nagradu, pa kako sam banovan??
Da budemo pošteni, izgubio sam novac pokušavajući da osvojim 2. mesto na tabeli i onda dobio ovaj proizvoljan odgovor. S obzirom da nisam uradio ništa loše ovde i dobio ovu lažnu optužbu, osećam se nekako "prevareno". Na kraju krajeva, to je bio turnir, a ne poklon ili neka vrsta dobrotvorne pomoći.
Koristim Duelbits skoro 2 godine, imam KICed, uvek učestvujem na tim slot turnirima i do tada nema problema. Ako neko može da mi pomogne da rešim ovaj problem bi bilo odlično..i ako je potrebno imam dokaz da sam bio na drugom mestu kada se turnir završio.
Hello, some days ago i received in my email an invite to participate in an exclusive tournament from Duelbits: "Aprentices Tournament: WEEK 1 - fishermen's guild". So did I, and ended up in 2th from leadearboard (leadearboard based on highest multiplier in a single spin). `
Link Tournament ToS:
https://duelbits.com/promotions/apprentice-1-fishermen?utm_source=sendgrid&utm_medium=email&utm_campaign=website
It said on tournament ToS people would get rewarded 72h after it ends..but i asked support 4 days ago and go this answer: "Unfortunately, we are yet to receive the list of eligible winners from the provider. As soon as this is provided, payout will be made to all eligible winners"
Well, no problem after all, just need some time.. but 2 days ago i asked again in support and got another very different answer: "Dear customer, as our Management team mentioned, you have been disqualified from the Tournament due to the promotion abuse. This decision is irreversible. Have a wonderful day."
I really dont know what happened here. This tournament specifically was about highest multiplier in a single spin so what kind of abuse are they talking about?? I've asked support about this "abuse" but didnt get answer so far...Funny fact is that in WEEK 2 from this tournament ive participated and already get my reward, so how i am banned??
To be fair ive lost cash trying to get 2th spot in leaderboard and then got this arbitrary answer. Considering i did nothing wrong here and got this false accusation i feel kinda "scammed".. After all that was a tournament not a giveaway or some kinda of charity.
I've been using Duelbits for almost 2 years, have KYCed, always participating on those slots tournaments and no problem until then. If someone can help solve me this issue would be great..and if ncessary i have proof i was at second place when tournament ended.
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