Evo nekih njenih razgovora od danas
This is an unfortunate situation and in this case the casino could not even be blamed, in my opinion.
Looks like the fault was on the game provider side, and I am glad that the support really tries to sort it out.
Sometimes this kind of issue could take a little longer, though, so please try to stay patient and wait for the outcome.
How has the situation been now? Is there any development?
There is no development. The game was sugar supreme powernudge of pragmatic play..it gave me 449euro back with 3euro bet and after that was 3 scatters in my screen and the game put me out…to sum up I have a refund of 449 euro and a bonus with 3 euro bet…
Ok hvala
Dok sam bio u igrici i igrao mi je odjednom vratila 449 evra jednim klikom i kako je pala pojavila su se 3 scattera i unet je bonus. U tom trenutku me je igra izbacila i kad god sam pokušao ponovo da uđem, dala mi je grešku (pogrešan kod igre) poslao sam poruku i rekli su mi da postoji problem sa pragmatičnom igrom, ali ako vam se dobici/bonusi ne vrate 24 sata Pošaljite nam poruku ponovo od tada je prošlo 2 dana (48 sati) i kada vam pošaljem poruku da još uvek obrađujemo vaš problem, bićete obavešteni putem moje e-pošte da su rekli da su pragmatične igre privremeno isključene i da će vrati se u četvrtak (juče) poslao sam poruku juče i rekli su za subotu 14. 9. da će se vratiti... pitanje je kada se vratim u subotu ako se vrate da li ću ikada ponovo pokrenuti ove igre od gde sam stao? odnosno vraćanje 449 evra i bonus uz ulog od 3 evra
Hmm, that's not a very common issue. I imagine the casino needs some time to get in touch with the provider, which is not always as smooth as one would expect. To your question though, it depends on when and how the "error" occurred and most likely also how Pragmatic will deal with it. I think we should wait for the details, then we can discuss what it looks like. Technical game issues are a special kind, so I would not speculate at this point.
Speaking of which, are there any news?
the games opened again and when I open the game that gave me 449 euro and the bonus and left me in the middle of the spin has no history like I never played
U kazinoliju dok sam igrao pragmatičnu igru sa opkladom od 3 evra, u jednom trenutku mi je vratio 449 evra i stavio me i bonus na sugar supreme povernudge u tom trenutku me je izbacio iz igre 11-9-2024 vreme 12 44 a onda se nije vratio u .kada sam poslao pokret rekli su da ažuriraju igre Pragmatic Plai i da će se uskoro ponovo otvoriti. Danas su se otvorili i kada sam ušao u igru koju sam igrao izbrisali su svu istoriju i kao da nikad nisam igrao dok sam igrao 2000 evra u periodu od 24 sata u ovoj igrici
Imao sam 449 povrataka i 3 scattera
I would like to ask you a favor here. Please keep it up in one thread, and don't spread the same information all over the forum. I can understand that you feel really frustrated right now, but this way you will have a bigger chance that others can keep up with all the information regarding this issue of yours.🙏
Unfortunately, there is really nothing much we can do right now, but wait how the casino will react to your complaint and how it will all unfold.
Please be patient, because when it comes to the investigation with the game provider, it really can take some more time.
Ok, u pravu si, hvala. Biću strpljiv
We'll watch this case closely and will hope for the best resolution of it, and the fastest as well, of course.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
