Zdravo, da li neko od vas ima iskustva sa Vulkan Vegasom sa duplim nalogom?
Pre 4 godine imao sam 2 naloga sa 2 adrese e-pošte, ali iste kontakt detalje. Depoziti i isplate nisu bili problem. Dok nisam osvojio veliku sumu, moj nalog je bio blokiran, navodno zato što sam imao dupli račun. Može li mi neko reći kolike su moje šanse da dobijem svoj dobitak?
Yoo ,,do they have signup bonus
Da, imao sam pre 4 godine
Zdravo, da li neko od vas ima iskustva sa Vulkan Vegasom sa duplim nalogom?
Pre 4 godine imao sam 2 naloga sa 2 adrese e-pošte, ali iste kontakt detalje. Depoziti i isplate nisu bili problem. Dok nisam osvojio veliku sumu, moj nalog je bio blokiran, navodno zato što sam imao dupli račun. Može li mi neko reći kolike su moje šanse da dobijem svoj dobitak?
Hi there.
This is still a very actual issue players are facing in many casinos. As far as I'm concerned, I bet we all know only one account per player is allowed in almost every casino, so creating the second account is unvoidable breaching of terms. Yet the whole matter is not that simple.
We, for instance, try to consider each situation individually to find out whether the player has or has not gained an unfair advantage over the casino by creating multiple accounts. Sadly, this is a very common practice for abusing a welcome bonus, so taking a welcome bonus exclusively available only for new registrations on both accounts is considered such an unfair practice from the palyer.
Since in many casinos the account only gets verified once the player submits the withdrawal requests, despite what you and many others may think, unless at least one of the accounts submits the request, there is little opportunity to verify such matches as long as it is stated clearly that only one account per person is allowed.
So, your chances depend on overall activities on all of your accounts. It would be nice if we could believe creating the second account was just an honest mistake, for example.
Do you think you can explain the circumstances that led you to creating more than one account? Of course you can save that explanation solely for the complaint; I'll leave the choice to you.
I'm just trying to get you a closer look at the topic.
Hvala vam na povratnim informacijama
Iskreno, nisam znao da mi nije dozvoljeno da imam 2 naloga. Razgovarao sam sa njima na oba naloga i dao svoje podatke da bih se uverio da su tačni. Nisam želeo ništa da postignem, nisam ništa razmišljao o tome, iako sam imao 2 naloga, kakvu sam prednost mogao imati? Primio sam e-poštu na svoj drugi nalog sa reklamama od njih i onda sam se ponovo registrovao. Ali nisam imao loše namere. Imao sam potpuno blokiran prvi nalog pre nekoliko meseci, drugi nalog je bio samoisključen, tražio sam da mi oslobode nalog, što su i učinili.
Zaista nisam imao loše namere.
Tokom perioda kada sam osvojio, postojao je samo jedan nalog
That is why it is always important to read the terms at every online casino, so you can avoid any future issues like this here.
It is nothing unusual that there is no more than one account allowed at most of the casinos, to tell you the truth.
Now we need to wait to see how your complaint will unfold and what our complaint team can achieve. Please stay patient, and hopefully there will be a resolution to it soon.
Takođe sam pročitao nekoliko pritužbi na ljude koji su imali duple račune i kojima je isplaćeno samo 80% ili manje svojih dobitaka. Da li bi ovo bilo moguće i za mene?
I believe that this depends on the circumstances on each case.
We need to wait for the resolution of your complaint to see what the outcome will be.🤷♀️
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