pre 5 godina
Osvojio 25.000 i želio isplate. Ni resetovanje lozinke ne pomaže.
Može li neko pomoći
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Duxcasino račun je blokiran.
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pre 5 godina
Kakve ste povratne informacije dobili od Duxcasina?
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pre 5 godina
Račun je otključan
Sada provjera autentičnosti u 2 koraka ne radi
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pre 5 godina
Na koju dvostepenu autentifikaciju mislite autentifikator?
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pre 5 godina
Da upravo to
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pre 5 godina
You know, in these cases, it's always better to ask the customer support. We don't have access to the casino back office so it's hard to say what's going on. Do you already have your account verified in the casino? Some casinos lock the account immediately after you win a lot and request documents from you in order to verify the account.
pre 5 godina
Uobičajeno, baš kao što Mullaa kaže, prvo možete provjeriti svoj račun. Ako ne, onda se kazina uopće ne bi isplatila. Jednom kada potvrdite svoj račun, jedina opcija je kontaktiranje kasina.
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pre 5 godina
Da, to je problem što nisam obavio provjeru autentičnosti u dva koraka i sada više ne radi
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pre 5 godina
But are you still able to contact the customer support?
SUPERMARIOTTO
pre 4 godina
The reason why casinos don't verify your account when you register is very simple. First of all, it would be very time consuming - many people who register in a casino never make a withdrawal. Secondly, verifying all players after they register would create another obstacle between the player and games they want to play. Simply said, the player would rather join another casino where they can play straight away and where they don't need to go through the verification straight away.
Anyway, there are players who ask the casino to do the verification immediately after they register to avoid any issues in the future. I'd say it's a good approach, unfortunately some casinos will tell you that it's not possible to do the verification now and you need to wait until they ask you for it. On the other hand, it might be a signal for you, that it's probably not the casino where you want to play.
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