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NaslovnaForumDiskusija o prigovorimaFrumzi scammers and this is not first time...

Frumzi scammers and this is not first time...

4.127 pregleda 6 odgovora |
pre 2 godina
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pre 2 godina
usrs

filetfilefilefile some bonuses if i make a deposit ....

i make the deposit and after dissapear the bonuses.... I receive 4 mails abvout the bonuses as u can see after at the pictures and nothing in my account.... also the live chat had problem from phone... i send mail and no answer... 1 day and some hours after i talk with them at live chat and said me no bonuses are avaible ...( sry for my english)

and that has passed 24 hours and thats why i dont have bonuses... but that 24 hours i was log in at least 50 times to check if i took the bonuses and nothingfile



i cant upload all the screenshots.. cuz of limit of 5 images

Izmenjeno
apergisni
pre 2 godina
usrs

Hi, I see that you have a problem with the bonuses in this casino and that they were not credited to you after the deposit. I saw from the screenshots that they were supposed to be added within 24 hours. Even after that time you didn't get any of them ? What update did the live chat come with ? The bonuses were supposed to arrive within 24 hours and you were supposed to play them within 24 hours ? 

Anyway, I saw that you managed to file a complaint, so let's see what our team can solve. Tomas has already answered you, so you can also reply to his questions. You can do so here

I hope this misunderstanding will be resolved and everything will turn out well in the end.

pre 2 godina
czrsus

Zdravo, i da li je išao da povuče novac za tebe?

Automatski prevedeno:
Byvalej23
pre 2 godina
skrsus

Zdravo, ako želite da odgovorite određenom igraču, najbolje bi bilo da koristite dugme „odgovori", pa će igrač dobiti obaveštenje da ste mu odgovorili.

Međutim, pošto pitate, da li i vi imate problem sa selekcijom u ovom kazinu?

Javite mi kakva je vaša situacija.

Automatski prevedeno:
pre 8 meseci
grrsus

Osvojio sam 500 evra od svog depozita bez bonusa i zatvorili su mi račun. To se desilo ove nedelje. Rekli su mi da su zatvorili kazino u njihovoj podršci uživo. Oni su prevaranti. Želim da pokrenem stvar.

Automatski prevedeno:
Martha1995
pre 7 meseci
usrs

Hello, I expected to receive the money from the previous post. I just received a note that several casinos have closed operations for Greek customers; however, the active balance will be paid out after necessary risk and KYC checks.... It feels like this scenario.

Could you please update us on the latest developments? I remain confident that the casino will reach out to you in some way. The check on their side must be done after all

Radka
pre 7 meseci
grrsus

Još uvek nisam dobio nikakve informacije o statusu obrade mog povlačenja. Kada ih pitam, uglavnom mi kažu da nemaju pristup finansijskom odeljenju i da rade najbolje što mogu, što znači da mi odgovaraju automatskim porukama...

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