ForumDiskusija o prigovorimaPayout not received within 5 business days

Payout not received within 5 business days

pre 2 godina od nhaley361
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pre 2 godina

Has anyone ever experienced a payout delay with comic play casino? I have contacted them about my payout that I should have received last week but I am getting the run around. There website states it should take 5 business days for me to receive my payout but its been way past the five days. Today makes the 10th day and still no deposit is showing in my checking account. I was told that its a delay in processing but supposedly they do not know how long it will take until I receive payment.

nhaley361
pre 2 godina

10 days is quite a long time, but definitely not something that's unusual. As far as the casino communicates with you, I believe you have a good chance of getting your winnings 🙂

pre 2 godina

Yea, 10 days is quite a long time. The longest its every took me to receive a payout, once its approved, is 10 days. This particular casino is taking longer than expected. Hopefully I will have my funds by Thursday of this week. I understand sometimes international transfers can take a bit longer and I am willing to wait. But what I do not like is, the casino can not tell me how much longer the wait time will be, before the payment is fully processed.

nhaley361
pre 2 godina

Hello, they may be short on staff or they deal with some other capacity problem. Anyway, as Daniel wrote before, your chances are good. It's obvious that you should know the reason for such a long waiting, we can only guess - at least they still communicate.

pre 2 godina

Yes, I appreciate the communication. But I find it weird that I cannot receive an answer to my question about how much longer i need to wait. Hopefully I receive my payout this week.

pre 2 godina

How long does it take for funds to show in your Bitcoin account?

nhaley361
pre 2 godina

When the casino sends it, it should appear on your Bitcoin wallet almost instantly.

pre 2 godina

Thank you! It took almost 24 hours for the money to appear. I never used BTC so I had to create an account for the first time. So I feel that's why it took several hours for the money to appear in my BTC account.

nhaley361
pre 2 godina

Anyway, it's good to hear that you received it at the end of the day 🙂

pre 2 godina

Yea, I received it but I'm just saying how long it took & why I think it took so long.

nhaley361
pre 2 godina

Sure, that info can certainly help to someone who's going to deal with a similar case to yours. Thanks for the update 🙂

pre 2 godina

Zdravo, imam pitanje i zatražio sam isplatu u svom kazinu 15., 21. decembra na moj bankovni račun. Istog dana sam dobio i potvrdni e-mail, a vrijeme obrade do dolaska novca u banku je bilo 7 do 21 dan. Danas je prošlo 20 dana i nisam dobio novac. Kontaktirao sam kazino prije nedelju dana i rekli su mi kako smo im pisali u e-mailu da to traje do 21 dan. Samo želim znati može li isplata toliko dugo trajati. Moj drugar je primio svoj dobitak odmah nakon 5 dana i ja sam zabrinut. Puno hvala

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roljanaefrin
pre 2 godina

Hello.

Ordinary bank transfer takes a few days, but it strongly depends on the casino. One thing is payment confirmation, the second thing is when they really proceed with the transaction in the finance department. It has been 21 days now, right? I would ask them again - be persistent.

Can you share the casino's name, please?

If you think something is not right, you can submit a complaint against them here on Casino Guru and the complaint team will investigate.

Let us know how it goes.

pre 2 godina

Ok hvala na brzom odgovoru. Naravno da ću nastaviti da pitam tamo. I ja ću vas obavijestiti

Automatski prevedeno:
roljanaefrin
pre 2 godina

No, it's not possible to wait 21 days for a withdrawal. You contacted them after 20 days so the only excuse they found was "wait for 21 days". I'm curious what they come up with tomorrow after the period of 21 days will pass.

If a bank transfer takes more than 7 days, then there's certainly something wrong going on.

Daniel
pre 2 godina

U početku sam također bio nesiguran zbog mog iskustva sa drugim kockarnicama da isplate nikad nisu trajale duže od 7 dana i htio sam se kloniti stranice jer sam odustao od nade da se još uvijek mogu žaliti na kazino u inostranstvu. Ali kad mi prijatelj kaže da mu je novac uplaćen na stranu za 5 dana, smirio sam se. Nemam pojma jutros sam poslao e-mail i nema odgovora do sada, sačekaću do sutra ako ne bude odgovora onda ću te kontaktirati.

Automatski prevedeno:
roljanaefrin
pre 2 godina

Alright, so what's the current state? Still no reply from the casino?

pre 1 godinu

Nisam ništa pitala iskrena da budem..., možda je neodgovorno od mene što sam se vama prvo obratila..., pokušaću da nađem vremena da popričam sa njima. Pomislila sam da ću preko vas brže saznati o čemu se radi. Izvinite na utrošenom vremenu, čujemo se kada budem imala više informacija. Svako dobro

Sablic
pre 1 godinu

Hello.

Can I help you somehow? To who are you going to talk providing more information? 🙂

Don't worry, explain what happened and we shall see what's going on.

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

Vodio sam razgovor sa Nick i Daniels, vašim kolegama u vezi Crystal poker. Daju mi dnevno 25 spinova na određene igre. Za tih 25 spinova zadatak mi je da pređem 70e, to sam učinila više puta i ne samo to već sam tri ili četiri zadatka završila, poslednje što sam uspela je 350e mislim. Saldo je stalno 0e. Po logici stvari treba da plate čemu onda 25 besplatnih spinova...

Hvala i svako dobro

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