ForumDiskusija o prigovorimaHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority

pre 1 godinu od Daniel
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pre 1 godinu

It seems this topic became quite popular in recent days and weeks so I'd like to share a brief summary that I received from our Complaints team. It provides general tips about How to contact the Antillephone N.V. (Curaçao) licensing authority:


Antillephone N.V. also has an official website, but again there is no information to be found regarding player complaints. However, on the Antillephone N.V. validator page, there is the following paragraph:

"Antillephone should only be contacted by players when they believe an Operator is in breach of their license. All disputes with an Operator about a payout, a blocked account, a delay, broken features and so on, should first be taken up directly with the Operator. If no resolution is found there are number of independent bodies you can contact, which should be listed on the Operator website."


Players that wish to submit a complaint can only contact Antillephone via email here: complaints@gaminglicences.com.

We can also recommend the following article describing the process of submitting a complaint to the Antillephone N.V. (Curaçao) licensing authority: https://casino-howto.com/blog/how-to-file-a-complaint-to-curacao-antillephone/ 


Other contact details for Antillephone N.V.

Address: Heelsumstraat, 51 E-Commerce Park, Curaçao

Tel: +599 9-433-8808

E-mail: certria@gaminglicences.com

Website: https://www.gaminglicensing.com

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

I ahve contacted Antillephone N.V. through e-mail

he has responded - i ahve complained about 3 websites in which gaming of Evolution / ezugi / netent etc are running.


i have lost huge money in these websites.

legal complaint has been registered with Government of INDIA.

pls contact me kfc.vfx@gmail.com to support me on this cause - LETS SAVE innocent online Players.


https://youtu.be/pbnAUbQnm-M


https://youtu.be/Rz4REZDIB-o


https://youtu.be/LAhNVUM6GQ4


https://youtu.be/TV0LkwtYyDI


https://youtu.be/aWmydug4bx4 

pre 1 godinu

How to contact Evolution gaming ceo Mr. Jens von Bahr - CEO


Website betstar555.com is hosting evolution games and taking deposits..

but not giving winning money - they are telling - evolution game provider will look into the matter


betstar555.com - these website people are telling - they are only operators. and all money goes to Evolution gaming and hence winning money will come from evolution gaming..

why Evolution gaming - is encouraging such websites betstar555.com - pls advise.. how to contact Mr. Jens von Bahr - CEO


https://youtu.be/pbnAUbQnm-M


https://youtu.be/Rz4REZDIB-o


https://youtu.be/LAhNVUM6GQ4


https://youtu.be/TV0LkwtYyDI


https://youtu.be/aWmydug4bx4 


Evolution games are being housed in  Betstar555.com 


But if we win the money - they are telling - Evolution game will pay, because betstar555.com is only website.. but game owner is evolution gaming.

kfc.vfx
pre 1 godinu

Make sure to update us about any possible development. Good luck to you 🙏✌✌

pre 1 godinu

Perhaps they can actually be contacted. But somehow I hardly believe that someone there will solve and analyze individual problems if there is no information to be found regarding player complaints. 

pre 1 godinu

Thank you for the info! Really helpfull topic.

pre 1 godinu

Potpuna glupost. Ovaj „autoritet za izdavanje dozvola" ne odgovara ništa i nikome. Svako ko je ikada primio mejl od njih treba da ga postavi ovde i dobiće 100 evra od mene

😅😂✊

Automatski prevedeno:
SeargentSlotty
pre 1 godinu

I'd love to make your announcement public.

Have you heard this "licensing authority" has replied to several players? No, no sweet surprise, mostly just informed that the casino is licensed elsewhere or missing their license... 🙁

pre 1 godinu

They just closed my complaint without anything from the casino... They just don't care at all... And the new regulation in Curaçao should be applicated since last year.... But the control office is not open (they are changing the date for the last 2 years !!!)....

Tamera
pre 1 godinu

Which control office seems to be closed, please? Is this supposed to be a supervisor overseeing the sublicenses providers, perhaps?

Thank you for a hint. 🙂

pre 1 godinu

Which control office seems to be closed, please? Is this supposed to be a supervisor overseeing the sublicenses providers, perhaps?

Thank you for a hint. 🙂

pre 1 godinu

the new bureau of control board.. They are supposed to regulate operator and licence

Tamera
pre 1 godinu

Is that so? I've read a short article about this topic in the past, but I forgot the details. Thank you for the confirmation. It's sad to see its noble goal struggles from the beginning, though.

The way I see it, addressing players' concerns should be part of the agenda. 🙁

pre 1 godinu

new bureau of control board -


Pls share me the details of mail id - of the control board

kfc.vfx
pre 1 godinu

Hello,


I suppose this was replying to Tamera.

If that is the case, please use the "Reply" button next time. By doing so you might get answer sooner and actually get answer to your questions.

Thank you!

kfc.vfx
pre 1 godinu

Hello,


They didn't update the contact info yet... they were supposed to be open in April... and still nothing yet

SeargentSlotty
pre 1 godinu

Naravno, ne verujem baš rečima na internetu, ali ako se nisi lagao/šalio, onda mogu da postavim odgovor od njih.

file

Po potrebi mogu proslediti prepisku (osim pisma sa mojim dokumentima).

I da, vratio sam novac.

Istina, naknadne žalbe na drugi kazino su ignorisane 🙁

Automatski prevedeno:
pozndarya
pre 1 godinu

Oni neprivilegovani ljudi iz Antilefona su mi takođe odgovorili i odgovor koji su mi dali bio je onaj koji vidite na slici ispod. Moja žalba se odnosila na kazino koji mi nije platio skoro mesec dana.

Vama komentari..


file

Automatski prevedeno:
carsix79
pre 1 godinu

Wow! I've seen similar responses in past while other responses were perfectly fine and polite. Have you contacted them before? If I should refrain from stronger expressions, I'd simply say they don't like you for some reason and I'm aware you wouldn't be the only one.

pre 1 godinu

Naravno, ne verujem baš rečima na internetu, ali ako se nisi lagao/šalio, onda mogu da postavim odgovor od njih.

file

Po potrebi mogu proslediti prepisku (osim pisma sa mojim dokumentima).

I da, vratio sam novac.

Istina, naknadne žalbe na drugi kazino su ignorisane 🙁

Automatski prevedeno:
pre 1 godinu

Have you submitted the other complaints to the authority before or after this one? Isn't it still possible that you'll receive an answer a bit later?

pre 1 godinu

Pitam se jedno, svi se vi kao i ja žalite na kazina, ili su vam pojeli pare ili vam ne daju bonuse u slotovima.... generalno, puna je prevara u kockarnicama koje su iz Kurasaa.... razumete da ne razumete kao ja, oni imaju toliko pritužbi ljudi i brave na ove prevare kazina koje ne stavljaju da ih ostave neproverene....čestitamo!!!!eeeeee svima! probudi se i izađi iz ovog blata jer je blato....bog ima i platiće to na najgori način.....

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