Čuvajte se njih!
Napravio sam mnogo depozita i koristio bonus ponude, a kada sam osvojio veliki skoro 300.000 evra, zatvorili su mi račun uz napomenu da je moj nalog verifikovan, a pre ovog problema sam podigao iznos od 4.000 evra. U komunikaciji sa korisničkom službom telefonom i mejlom, rekli su mi da snimim sliku sa relevantnim podacima u njoj, a zatim su mi rekli da se registrujem. Video na isti način. Konačno, danas su me kontaktirali i obavestili su me da sam prekršio uslove bonusa!! Uzećemo sav profit i dati vam samo 5.000 evra! Takođe, nisam pomenuo profit od turnira koji nisam dobio!
Čuvajte se njih, nemojte izgubiti novac.
i moj nalog je ostao zaključan kao da sam ja kriminalac, a ne oni!
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Ali ne znam kako se to desilo.. jer su tokom igranja mogli da ponište opkladu pre nego što pristanu na to, ali to se nije desilo jer ako izgubite sav svoj novac, ne bi došli i rekli vam, samo napred, nije izgubio. Oni bi ćutali i uzeli bi vam sav novac, a pošto ste pobedili, ništa vam neće biti u korist.
Datum iskustva: 11. april 2024
Beware of them!
I made many deposits and used bonus offers, and when I won a large almost like of 300,000 euros, they closed my account, noting that my account was verified, and before this problem I had withdrawn an amount of 4,000 euros. When communicating with customer service by phone and email, they told me to record a picture with the relevant information in it, and then they told me to register. A video in the same way. Finally, I was contacted today and they informed me that I had violated the terms and conditions of the bonus!! We will take all the profits and give you only 5,000 euros! Also, I did not mention the tournament profits that I did not receive!
Beware of them, do not lose your money.
and my account is remain locked like i'm the criminal not them!
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But I don’t know how this happened.. because while playing they could cancel your bet before agreeing to it, but this did not happen because if you lost all your money, they would not come and say to you, go ahead, you did not lose. They would remain silent and take all your ’ money, and of course because you won, nothing will happen to your advantage.
Date of experience: April 11, 2024