Potpuno razumem vašu frustraciju i vidim da ste vi i još jedan igrač u potpuno istoj situaciji. Kazino vam je obojici rekao isto i mislim da ste dugo čekali da dokumenti budu provereni.
Takođe sam proverio žalbu i video da je tajmer već jednom produžen i da kazino još ima vremena da odgovori. Bio bih veoma srećan kada bi to uradili i razjasnili šta se dešava i po mogućnosti isplatili novac.
Pogledao sam i ostale pritužbe i čini se da kazino ima više protiv njih, ali su do sada pokušavali da ih reše, tako da ne znam šta se sada dešava na njihovoj strani.
U svakom slučaju, još nije sve gotovo i videćemo da li ćemo se čuti od njih ili ne.
Nadam se da će odgovoriti.
I completely understand your frustration, and I can see that you and another player are in exactly the same situation. The casino has told you both the same thing and I think you have been waiting a long time for the documents to be verified.
I also checked the complaint and saw that the timer has already been extended once and the casino still has some time to respond. I would be very happy if they would do that and clarify what is going on and preferably pay out the money.
I have looked at the other complaints and it seems that the casino has more against them but so far they have tried to resolve them, so I don't know what might be happening on their side now.
Anyway, it's not all over yet and we'll see if we hear from them or not.
I will hope that they will answer.
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