Zdravo, juče sam napravio depozit od 5.000 i hteo da podignem 20.000 i blokirali su mi račun. Jednostavno su mi rekli da nema rešenja. Smatram da je to nepoštovanje i prevara sa njihove strane jer ne bi trebalo da zadrže moj novac koji sam dobio u kladionici, zato više ne verujem 1vin.
This sounds really frustrating to not know what exactly is going on.
May I ask if they at least sent you an email with some explanation?
It is really unprofessional to not explain the reason.
How long do you play at this casino, and what kind of games, if I may ask?
Maybe our complaint team would be able to help you out. The only thing is that we have no department dealing with sports bets, so if you bet on sports, I am not sure if we can intervene.
Please let us know.
