Zdravo,
Možete li, molim vas, detaljnije opisati sve događaje? Iskreno, ne postoji način da se pravilno odgovori bez detalja.
Hajde da počnemo sa uobičajenim, molim vas:
Da li ste se povukli iz kazina u prošlosti?
Možete li, molim vas, podeliti snimak ekrana koji prikazuje koje opcije vidite u blagajni kazina kada pristupate odeljku za isplatu?
Koji način plaćanja ste koristili za depozite u kazinu?
Da li ste postigli svoje trenutno stanje uz pomoć bonusa?
Da li ste kontaktirali podršku kazina i zatražili objašnjenje i pomoć? Kakav ste odgovor dobili?
Hvala unapred. Da vidimo gde možemo dobiti više detalja.
Hello,
can you kindly describe all events in greater detail, please? Frankly, there is no way to respond properly without details.
Let's start with the usuals, please:
Have you withdrawn from the casino in the past?
Could you please share a screenshot of what options you see in the casino's cashier when accessing the withdrawals section?
Which payment method have you used for the deposits in the casino?
Did you achieve your current balance with the help of a bonus?
Have you contacted casino support and asked for an explanation and assistance? What response have you received?
Thank you in advance. Let's see where we can get with more details.
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