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1win Casino - opšta diskusija (strana 46)

273.817 pregleda 953 odgovora |
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pre 5 meseci

Pisao sam podršci i rekli su mi da nisu odgovorni... Potrebno mi je da mi daju novac koji sam zaradio.

Automatski prevedeno:
pre 5 meseci

Dakle, oni ne daju odgovore, a ja imam sve svoje zahteve ažurne.

Automatski prevedeno:
Dazlee
pre 5 meseci

It seems that the withdrawal is still pending. If they don't tell you more about it, it's probably not quite what players expect, but sometimes you have to be a little patient.

What payment method did you use for the withdrawal? Have you already been verified?

Jaro
pre 5 meseci

Nisam dobio odgovor o tome, još uvek čekam. Mislim da su zažmurili na to i prevarili me. Još uvek nisu odgovorili. Koristio sam mobilno plaćanje i zatražio povlačenje 18. avgusta.

Automatski prevedeno:
Dazlee
pre 5 meseci

Well, we give casinos 14 days to pay the player, so I would try to hold out even though I know it's not pleasant.

If the casino doesn't respond and you don't get your money, then we'll try to help you.

Do you think you can hold out?

Jaro
pre 5 meseci

Potreban mi je odgovor. 1win je najgori sajt za klađenje za igranje, zbog čega ima tako lošu reputaciju. Možete li mi pomoći da vratim svoj novac? Molim vas.

Automatski prevedeno:
Dazlee
pre 4 meseci

I think I answered your question in my previous post. Try to hang in there, because our team gives the casino 14 days to pay out the money, and if nothing happens, we will try to help.

Jaro
pre 4 meseci

U redu, druže, biću na oprezu. Hvala.

Automatski prevedeno:
Dazlee
pre 4 meseci

You are welcome. 🙂

I believe you will have positive update.☘️

Jaro
pre 4 meseci

Ništa mi ne pada...

Automatski prevedeno:
Dazlee
pre 4 meseci

Wait a few days and then feel free to file a complaint, or if you feel that nothing is happening, feel free to file it now.

You can find the link here. ⬅️

Jaro
pre 4 meseci

Dobro jutro, još se ništa nije desilo, a novac mi je potreban odmah. Prošlo je više od dve nedelje.

Automatski prevedeno:
Dazlee
pre 4 meseci

So have you thought about filing a complaint as Jaroslav suggested?

Dazlee
pre 4 meseci

Oh, it does not look very convenient, is that so? Did you file the complaint as Jaro has suggested? It was a good idea, if you ask me.


Romi
pre 4 meseci

Da, uradio sam sve kako je traženo i ništa. Možete li mi sada pomoći?

Automatski prevedeno:
Radka
pre 4 meseci

Uradio sam sve što su mi rekli

Automatski prevedeno:
Dazlee
pre 4 meseci

Well, I could not find any complaint of yours. Did you use this: https://casino.guru/complaints/create ?

That's the suggestion for you—the help we offer.

Jaro
pre 4 meseci


I registered an account yesterday and I was sent a verification link which I successfully verified and was able to withdraw my funds yesterday. Today, I got another verification link from your team and I thought it was normal so I decided to do the verification for a second time. Few hours later, I got an email from the team that my accout has been disabled and I find this very hard to comprehend. I am attaching to this message evidence from the verification request made today and yesterday and the results from both verification as well as the different links sent to me. Can you please assist me? Their email team js taking forever

Gabrieljnr
pre 4 meseci

Hey, I’m not affiliated with the casino, but I can try to help. It’s definitely strange that you received two verification links, and even more unusual that your account was disabled after completing the second one.

Since you’ve already submitted a complaint, can you tell me if the casino has given you any explanation for the account closure? That information will be important to understand what happened and how to move forward.

pre 4 meseci

The casino quoted clause 9.7 that I have a duplicate account which I don't. Itrued to engage them on socials and they blocked me.

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