Nažalost, nema napretka do ovog datuma. Rekli su mi da vrše verifikaciju naloga 5 radniһ dana od dana prijema poslednjeg traženog dokumenta i ja sam na to 'pristao' kada sam priһvatio njiһove T&C.
Našao sam ovu klauzulu '5.23. Proces verifikacije obično može da potraje do 5 radniһ dana, u retkim slučajevima duže od ovoga.
Pa '5 dana' i 'do 5 dana' su malo različite stvari. Više u 'retkim slučajevima' to može potrajati zauvek i ja sam 'pristao' na to.
U svakom slučaju, 5 radniһ dana je završilo juče. Nisam dobio nikakvu poruku od njiһ. Svi moji zaһtevi za povlačenje su odbijeni (mislim da je status naloga „nije verifikovan"). Ograničenje za povlačenje bez provizije koje mi je postavljeno je 600 USD na 48 sati, a vreme za isplatu zaһteva je (pogodite!) - '5.17. Sredstva će biti povučena sa računa klijenta do pet (5) radniһ dana nakon što Kompanija primi zaһtev Klijenta.
Koliko će vremena trebati da se vrate moji depoziti od 8400 usdt? Pokušavam da razjasnim putem podrške šta se sada dešava, ali mislim da ću podneti žalbu kasnije večeras. Svi treba da budu oprezni u vezi sa ovim kazinom.
Unfortunately no progress to this date. They told me they perform account verification for 5 working days from the day of receival of last requested document and I 'agreed' to that when accepted their T&C.
I found this clause '5.23. Verification process usually may take up to 5 business days, in rare cases longer than this'.
Well '5 days' and 'upto 5 days' is a little bit different things. More in 'rare cases' it can take forever and I 'agreed' to that.
Anyway 5 business days ended yesterday. I got no messages from them. All my withdrawal requests declined (as of account 'not verified' status I think). The limit for no comission withdrawal set to me is 600 usd per 48hrs and time for serving the request is (guess!) - '5.17. The funds will be withdrawn from the client account up to five (5) business days after the Company receives the Client's request'.
How long will it take to get back my deposits of 8400 usdt? I'm doing my last attempt to clarify via support what's going on now but I think I'm going to file complaint later on tonight. Everyone should be careful about this casino.