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Betmaster Casino - opšta diskusija (strana 5)

pre 2 godina od diegogarcia22
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37.433 pregleda 182 odgovora |
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brokscrip
pre 1 godinu

Would you kindly check your complaint and answer the given question, please?

Just click here. I would also like to know whether you have been given any updates about the issue..

pre 1 godinu

Ovde sam više od 40 dana i betmaster traži još dokumenata svaki put kada prođe 5 ili 7 nepotrebnih dana, traže stvari koje ne bi trebalo da traže i dokumente koje već pošaljem traže 2 ili još 3 puta

Automatski prevedeno:
brokscrip
pre 1 godinu

I see, in such cases casino should be able to explain what was wrong with the documents at least... As far as I know, those issues rises if several people are taking care of the verification and all have different claims when it comes to approving docs. Not sure whether this is what's happening now, though. 🤔

pre 1 godinu

Ne daju mi nikakav razlog da je bilo koji dokument pogrešan, samo traže nasumične dokumente kao da je smetnja da podignem svoj novac, šaljem im apsolutno sve što traže. file

Automatski prevedeno:
brokscrip
pre 1 godinu

Sadly, I can't read what the print screen says.

Let's see what the complaint team will find out. 🤞

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

The casino after verification turned off the withdrawal and does not withdraw funds, they refer to endless technical problems. I do not recommend this casino





Mogwai
pre 1 godinu

I'm sorry to say that, but if the casino truly faces some technical problems, no one outside the casino - us included - can solve the problem. The casino must find a solution first or suggest alternatives.

I'd say you can only wait for now 🤔.


pre 1 godinu

Ovaj kazino je užasan za isplate, ne znam kako im je tolika reputacija, vara korisnike da izgube naš novac. Ne vole da plaćaju svoje korisnike.

Automatski prevedeno:
Caniggia2021
pre 1 godinu

Hello,

The reputation explanation is openly visible right here.

May I know what has specifically happened to you in this casino?


Ažurirano od strane autora pre 1 godinu
pre 1 godinu

Nije jasno odakle takva reputacija, veoma užasan kazino, napravio depozit od 75 dolara, osvojio oko 120 dolara, tražio povlačenje, nije podizao sredstva oko 10 sati, dok se skoro sve nije izgubilo, odmah nakon toga rekli su da je sve u redu sa računom i da sve radi u redovnom režimu. Ponovo sam pobedio i novac nije ponovo povučen nakon zahteva za verifikaciju. Prošao sam i nije bilo odgovora tačno dok nisam izgubio, odmah nakon toga je stigao odgovor da je verifikacija uspela. Pre sledećeg depozita, proverio sam kod operatera da li je sve u redu i da li će biti problema, na šta sam dobio odgovor da je sve u redu sa računom i izvršio depozit. Nakon toga sam osvojio 700 dolara, ponovo su odbili da povuku sredstva, navodeći tehničke razloge, nakon 24 sata su poništili povlačenje i ponovo zatražili verifikaciju. Želim da istaknem da me je operater pre uplate depozita uverio da je sve u redu, da ću moći da primim svoje dobitke u normalnom režimu

Prošlo je 4 dana i još uvek mi je odbijeno povlačenje čak i nakon ponovne verifikacije. najgori projekat koji sam ikada video

Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
privetpoka0809
pre 1 godinu

I must admit this is quite a display of interesting currents. I would suggest leaving the balance to see when or whether the casino accepts and fulfills the withdrawal.

Submitting a complaint was certainly a good step.


privetpoka0809
pre 1 godinu

Baš meni se desilo, imam 400 usd, tako su radili dok nisam sve izgubio i blokirao račun, izmišljaju dosta izgovora.

Automatski prevedeno:
pre 1 godinu

Same thing here. I did total 5 deposits in the amount of 8500 usdt approximately. Lost it almost all then got lucky and break even. So now I'm at a stage of 'verification'. Asked for a bunch of documents (including those already provided at the registration), includiтg 'proof of cryptowallet is mine' (!!!). What do they mean if crypto-wallet is completely anonimous? Why they never asked for any proofs when money goes to casino but always a problem when you try to withdraw back? So just dragging the time

If casino making obstakles even within amount of total deposits (so don't give you back your money). This casino cannot be on trusted list.

We are still at 'negotiation' stage but seems I'm going to file complaint soon.

Ažurirano od strane autora pre 1 godinu
SergeySm
pre 1 godinu

Did the casino explain how you are supposed to prove the crypto payment option is yours? 🤔

Radka
pre 1 godinu

They exactly ask to send them 'screenshot of the cryptowallet profile page containig my personal information'. Regarding cryptowallets this is nonsence. There is no 'profile page'. There is no 'personal information'. Casino dealing with crypto-payments shall be in the know. At the moment this is last thing they ask to start payments (well at least seems to). Waiting since May, 17th. Do you have any suggestions?

Ažurirano od strane autora pre 1 godinu
SergeySm
pre 1 godinu

This is all wrong... If I start a crypto casino, I would mainly focus on KYC, knowing that crypto is "unprovable" hence the anonymous payment option. 🤦‍♀️ Those mixed casinos are sometimes a bit lost - somewhere in between 😀.

In this stupid situation, I would suggest a complaint to you.

Use this link to create one, I certainly hope the complaint team will be able to help you out!

pre 1 godinu

Well, finally they asked for a selfie with a transaction. Sounds kinda sensless as well. Upto this moment I filed them all they asked and reissued withdrawal request. So if no reaction in reasonable time I will file complaint. Thanks!

Ažurirano od strane autora pre 1 godinu
SergeySm
pre 1 godinu

Ono kroz šta prolazite je veoma loše, za depozite kazina su odlična, za isplate se broj lošiһ kazina samo povećava. Toliko je teško pobediti u igricama, kada pobedite ne žele da vam plate, dobijaju novac od provajdera i zadržavaju novac koji je bio za igrača.

Automatski prevedeno:
SergeySm
pre 1 godinu

Keep us on track! I want to be sure about your progress 🤞🤞

Caniggia2021
pre 1 godinu

Do you have your own personal experience with this "they receive the money from the providers and keep the money that was for the player.", please?

I'd say game providers usually do not pay up the winnings to the casino - I'd call such a situation an exception, applied to special Tournaments or jackpots. 🤔

I appreciate your point of view, though.

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