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betmaster problems Withdraw

pre 4 godina od Vispen
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pre 4 godina

Hello. Some one more than me having problems with withdraw from Betmaster

Vispen
pre 4 godina

Hm, what's the problem? Is your account already verified? Have you already made any withdrawal in the casino? How long time have you been waiting for the money?

pre 4 godina

Zdravo. Dao sam prvi depozit na betmaster 2020-09-25. Zatim sam igrao bezuspješno do 20. oktobra kada sam osvojio nešto novca. Zatim sam izvršio 6 zasebnih podizanja novca u ukupnom iznosu od 12.200 kruna za moju master karticu.

Novac je stigao već sljedeći dan i sve je uspjelo.

Tada sam osvojio još jedan i sada je 28000 SEK. Čini se potpuno nemogućim dobiti odgovor zašto ih ne mogu izvaditi. Pojavljuju se svakakvi problemi! Kažu da postoje problemi s mojim pružateljem usluga plaćanja, dugme za povlačenje se zaključava u redovnim intervalima, da imaju tehničkih problema.

Stalno govore da bi trebali poslati u drugi odjel i nikada se ne vratiti.

Također su promijenili iznos u koji se mogu kladiti. Kada izgubim, limit se naglo podiže, tako da mogu ponovo kladiti više.

Budući da su kao glavni argument imali problem da problem leži u mom pružatelju usluga plaćanja, danas sam bio u svojoj banci i provjerio što kažu.

Prošli su kroz postavke na mom računu koje bi mogle predstavljati problem i kontaktirali mog dobavljača kartica ne pronašavši ništa što bi ih spriječilo u plaćanju.

I nisu dobili nikakve upite kako tvrdi kladioničar.

Vjerovatno sam pokušao povući novac. Prvo se kaže da je plaćanje uspješno, a zatim se novac vraća na račun za igre.

Nisu zahtijevali nikakvu provjeru.

Pokušali ste podići novac 13 dana.

Dobija odgovore na robote samo bez dobre podrške.

Sta da radim ?

Tada mogu samo spomenuti da je 28. oktobra iznenada prošlo povlačenje! Razgovarao sam s njima i rekli su da je poslano, ali da bi moglo proći tri dana prije nego što dobijem novac. Danas mi je novac vraćen i na račun, iako je prema njima odobren i poslan.


Ažurirano od strane autora pre 4 godina
Automatski prevedeno:
Vispen
pre 4 godina

Actually what you're describing here sounds to me like a typical Mastercard issue. Simply said, that are numerous issues with Mastercard when you try to withdraw money to it. It's very strange, because some Mastercards don't support withdrawals at all, others allow you to withdraw from time to time and then it suddenly stops working and in some cases, it just works every time.

You should probably try to withdraw by using another method - for example I suppose you have a bank account and the Mastercard is connected to it so you could try withdrawing back to the bank account.

The problem is that the casino can tell you that you must deposit and withdraw by the same payment method, which is correct. But in case it's not possible, they need to offer you another option - you can possibly create a Skrill account, make a min. deposit with it and then withdraw back to Skrill.

Anyways, I wouldn't do this without consulting your steps with the casino, even though you're saying the communication is bad with them. You can just start with "OK, it seems that my Mastercard doesn't accept withdrawals anymore so how I can withdraw the money from you?"

BTW if you received a confirmation that your withdrawal was approved by the casino and then the money appeared back on your casino account, it makes me think that it could be the MC issue. The casino usually approves the withdrawal (an automatic email is sent to the player about the confirmation and a request is sent to the payment provider). When the request fails, the money bounce back to the player's account.

Ažurirano od strane autora pre 4 godina
pre 4 godina

Hvala na brzom odgovoru. Ponudili su mi da koristim drugi način plaćanja koji je sticpay.

Uopće ne znam kako to funkcionira, ali pročitajte prigovor ovdje na vašoj web stranici koji je otvoren u vezi s Betmasterom, a koji vrlo podsjeća na moj problem. Imaju 14 sati da odgovore, a tom kupcu su ponuđeni i drugi načini plaćanja. Pokušao je s novom karticom, kao i bezuspješno isprobao i druge metode isplate. Nadam se da će odgovoriti na to. Onda se pitam zašto betmaster nije u vašem polju za pretragu? Kaže da nema rezultata kada ih tražite u polju za pretraživanje.

Automatski prevedeno:
Vispen
pre 4 godina

I'm not really familiar with sticpay, but it's nice to see that they don't intend to keep your money, but they offered the other payment method.

I's really strange with the search field, because I can see it here. I also changed my country to Sweden and I have the same results.

file

pre 4 godina

file

pre 4 godina

Moja potraga za Betmasterom na vašoj web stranici izgleda gore. Nema rezultata. Tada ne nalazim otvorenu žalbu kao donju sliku, ali vezu do nje dobivam samo ako me google prevari Betmaster.file

Automatski prevedeno:
pre 4 godina

Sada sam prošao kroz sva vaša kazina, ali ne mogu pronaći Betmastera ??

Automatski prevedeno:
Vispen
pre 4 godina

Thanks for the screenshot. I think it has something to do with the fact you're in Sweden - there might be some restrictions. I'll have to talk to our IT guys tomorrow and try to find out what's going on. I'll let you know when I get some info. But no worries, your complaint is here and most of people can view it.

pre 4 godina

The. Problem s ovim kasinom je i u Latinskoj Americi, u Čileu kad god odem igrati. Stranica se drži i moram ponovo pokrenuti igre, tako da gubim novac u igrama

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paulish
pre 4 godina

But have you ever checked your gaming history after the page froze and you had to restart it? There are two options - the spins wasn't counted (because your request for spinning for never sent so you shouldn't lose any money or the request was sent and you should see the spin result in your gaming history.

pre 4 godina

Hi Vispen, did you already receive the money? I have the same problem. Won soms money on betmaster but they don't let me withdraw it. Say they have to check it with another department over and over again.

Ferdy
pre 4 godina

Zdravo. Još uvijek se borim da izvučem novac !! Samo kažu da moja banka odbija moja podizanja.

Oni također kažu da bi trebali provjeriti sa nadležnim odjelom, ali tada ne čujem više.

Već tri sedmice imam problema s tim. Stvarno teško.

Kako pokušavate podići novac?

zašto ne radi?




Automatski prevedeno:
pre 4 godina

I made a deposit on betmaster with Ideal. They say I can only withdraw when I make a deposit with another option. So I used skrill to make another deposit. And now they say they first have to approve this with there finance team. But this is taking 3 days now. And they say the finance team hasn't answered yet.

I hope we'll eventually get our money back. Please keep me updated I'll do the same for you. I found this site askgamblers.com It seems betmaster does react to problems that are listed on their website. So you could maybe use it as a last option.

Ferdy
pre 4 godina

3 days isn't really that long time. I have no idea how it works with Betmaster, but usually in cases like this one, the customer support agent creates a ticket (about your case) and sends the ticket to the Payments department. Then the people from the payments department deal with the tickets one by one until they eventually get to yours, but it can time some time.

pre 4 godina

Oke I am used to bookmakers where you can instantly withdraw. They also limited my bets on football when I won too much, it just seems at bit odd to me. How many days is normal than? I'll keep you updated anyways.

pre 4 godina

Zdravo Ferdy. Da, nastavljamo se međusobno ažurirati o onome što se događa 👍

Automatski prevedeno:
pre 4 godina

Pozdrav opet, poludjet ću jer ne mogu podići novac na betmasteru

u početku su neka povlačenja za moju mastercard uspjela, a onda sam probao 100 puta kada sam bio odbijen i kažu da od banke dobivaju odbijenicu na uplati. Sada kažu da bih trebao dobiti karticu u drugoj banci od moje trenutne i ona će raditi (Ali ne mogu dobiti novu karticu u drugoj banci). Tada kažu da bih trebao izvršiti depozit u kriptovaluti, a zatim povući u kriptovaluti.

Može li ovo biti ozbiljno ili ste prevareni? Danas šaljem sa našim dijalogom iz razgovora. filefile

Nadam se da djeluje prevodeći chat?

Ažurirano od strane autora pre 4 godina
Automatski prevedeno:
pre 4 godina

Čekao je moj novac u 3v, isprobao prema njihovom savjetu sve metode povlačenja koje mogu ponuditi, svaki put kad naknadno dobijem novac tbx na svoj račun za igre ... podrška nije previše korisna niti stalno "techissues" ili "you" moram čekati "," naš davatelj usluga plaćanja bla bla bla

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