ForumKazinaBetpanda Casino - opšta diskusija

Betpanda Casino - opšta diskusija (strana 6)

pre 1 godinu od Sambankmanfried
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15019 pregleda 143 odgovora |
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1...5 6 78
pre 1 nedelje

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Zdravo! Napravio sam nekoliko opklada na sport, kada sam odlučio da podignem svoj dobitak, nisam dobio novac, dan kasnije sam pisao LiveChat-u da saznam šta se desilo sa mojim povlačenjem, odgovorili su da je povlačenje u toku, pitao sam za tajming, nisu mi odgovorili, onda su prestali da mi odgovaraju u LiveChat-u i počeli da zatvaraju dijalog sa mnom. Pisao sam im mejlom da saznam razlog, odgovorili su da se povlačenje proverava, sačekajte. Sa njima sam razjasnio i vreme, koliko treba da čekam? Na kraju krajeva, prošlo je više od 48 sati, nakon ovog trenutka prestali su da mi odgovaraju mejlom, počeo sam da pišem u zvanični BetPanda telegram ćaskanje, koji se nalazi na njihovoj veb stranici, nakon nekoliko pitanja administratora grupe, jednostavno sam uklonjen sa grupu i blokirali, ovo je bilo moje prvo povlačenje, igrao sam u ovom kazinu nekoliko dana, a nakon pobede mi nisu dozvolili da podignem svoj novac, ignorišući me, uklanjajući me iz telegram chat-a.

Automatski prevedeno:
pre 1 nedelje

May I ask if your account is fully verified at this casino and if you had any successful withdrawals there before?

I believe that the communication from the casino side is very important, and I am sorry that here it is really lacking.

Romi
pre 1 nedelje

There is no verification on the account, only a confirmed email and a 2FA authenticator, this was my first conclusion, a few days later when I started playing on BetPanda. They stopped answering me by email, and in the casino itself my LiveChat disappeared, there is a button, but when I press it, nothing happens

pre 1 nedelje

čak i nakon što sam poslao 4600 dolara na pogrešnu mrežu, oni više nisu odgovarali na moje imejlove. Tražio sam dokaz i nisam dobio odgovor

Automatski prevedeno:
Romi
pre 1 nedelje

there is no news, I can't write to the live chat, because the live chat button stupidly disappeared from the site, and there is simply no response by mail

pre 1 nedelje

There is no verification on the account, only a confirmed email and a 2FA authenticator, this was my first conclusion, a few days later when I started playing on BetPanda. They stopped answering me by email, and in the casino itself my LiveChat disappeared, there is a button, but when I press it, nothing happens

pre 1 nedelje

So now you just need to await until they verify your withdrawal, right?

I believe that they need to go through your bets to make sure everything is fine before confirming the payment.

Unfortunately, I cannot be sure about this because you played sports and we have no department dealing with those.

Please try to wait a bit more to see how it will go and if there will be any news regarding the withdrawal in the next few days.

Surely let us know if you have any updates.

Also, I noticed that some other players were writing about the live chat not being available to them as well, so I believe that this information could be valuable for our data team. There is an option to inform the person regarding some changes in our review on the bottom of every casino review page. Like this, for example:

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Feel free to use it any time you find out something; we will really appreciate your help.

Romi
pre 1 nedelje

I made only 4 bets, the withdrawal has not come for 5 days, they are ignoring me, I don’t know what happened to my money, and whether they will withdraw it to me at all, they look like scammers

pre 1 nedelje

čak i nakon što sam poslao 4600 dolara na pogrešnu mrežu, oni više nisu odgovarali na moje imejlove. Tražio sam dokaz i nisam dobio odgovor

Automatski prevedeno:
pre 1 nedelje

I can see that your complaint is still ongoing, so we need to know what the outcome will be.

Hopefully the casino will communicate with us.

We'll keep an eye on it and hope for the best result.

pre 1 nedelje

there is no news, I can't write to the live chat, because the live chat button stupidly disappeared from the site, and there is simply no response by mail

pre 1 nedelje

You are not the first one here to mention this issue regarding live chat, to tell you the truth.

I really would like to know the reason for all this.🤔

Have you tried to contact them by email, though? What is the explanation for the delay?

pre 1 nedelje

I have the same situation I placed around 4 bets made withdrawal and they dont send me my money, today I tried to get into my account and it is BLOCKED 🙂 BETPANDA SCAM

ebdalo
pre 1 nedelje

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I logged into my account today and everything was fine, now I tried to log in and this message appeared! They don't answer my emails! These are scammers! They stole $1540 from me!

Romi
pre 1 nedelje

SCAM 1540 USDT!!!!!! filefilefilefile

Ažurirano od strane autora pre 1 nedelje
Romi
pre 1 nedelje

my messages to the mail are simply ignored, and besides, they closed the account, no letters came to the mail, they write that they need to write to the mail and ignore my messages


pre 1 nedelje

I made only 4 bets, the withdrawal has not come for 5 days, they are ignoring me, I don’t know what happened to my money, and whether they will withdraw it to me at all, they look like scammers

pre 1 nedelje

And was this your first withdrawal request there?🤔

pre 1 nedelje

I have the same situation I placed around 4 bets made withdrawal and they dont send me my money, today I tried to get into my account and it is BLOCKED 🙂 BETPANDA SCAM

pre 1 nedelje

Did they send you any explanation for all this?

I wish we could help, but I'm not sure now. Let's see what your complaint resolver will do regarding your case.

pre 1 nedelje

SCAM 1540 USDT!!!!!! filefilefilefile

pre 1 nedelje

It is quite normal though that the live chat has no answers when it comes to withdrawals, so this is not unusual, you know.🤷‍♀️

The important thing is for the casino to communicate via email, though.

pre 1 nedelje

my messages to the mail are simply ignored, and besides, they closed the account, no letters came to the mail, they write that they need to write to the mail and ignore my messages


pre 1 nedelje

Doesn't look good at all, this kind of behavior.

Please keep us informed about any updates regarding your withdrawal.

Romi
pre 1 nedelje

Yes...

Romi
pre 1 nedelje

My account was blocked, they didn’t answer anything in the chat about this, and they didn’t answer about the withdrawal, they didn’t answer me by email.

pre 1 nedelje

I am unlikely in the same boat. Banned account and no funds from my withdrawal, 91 Litecoin.file

Ažurirano od strane autora pre 1 nedelje
pre 1 nedelje

My account was blocked, they didn’t answer anything in the chat about this, and they didn’t answer about the withdrawal, they didn’t answer me by email.

pre 1 nedelje

Unfortunately, as it is related to the sports betting and we have no department dealing with sports, our complaint would not be able to intervene in this case.

I can suggest some websites you can try and hopefully there will be some help offered:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Please let us know if you were able to get some assistance from these websites and how your case is going.

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