Apsolutno ne mogu da razumem zašto kazino guru ne preduzima ništa, dok desetine ljudi prijavljuju da je njihov teško zarađeni novac prevaren.
Razumem da ako 1-2 osobe ne dobiju svoj novac, onda da, prilično je razumljivo sačekati i saznati kako će stvari eskalirati, ali sada nas je mnogo i količina novca se povećava svakim danom . A ocena i Betsolino i 5 bonusa je i dalje prilično pristojna.
Uvek dobijamo iste poruke na forumu „Molimo Vas da popunite žalbu", „Molimo sačekajte 14 dana da kazino izvrši uplatu" i tako dalje. Čekao sam 8 nedelja, NIŠTA se ne dešava. Znate, pomalo počinjem da dobijam osećaj da kazino guru takođe ima koristi od privlačenja ljudi u ovaj kazino, jer ova politika nulte reakcije i takva tolerancija jednostavno nisu razumljivi. I na kraju žalba ostaje nerešena, Kazino guru kaže da ne može ništa, jer kazino ignoriše žalbu, dok su oni ti koji su promovisali kazino sa prilično pristojnim rejtingom.
Koliko ja znam, Askgamblers je ovom kazinu dao užasnu ocenu čim su počele da se pojavljuju žalbe. Kazino guru radi bolje.
I absolutely cannot understand why Casino guru makes zero action while tens of people report that their hard earned money is scammed.
I do understand if it would be 1-2 people not receiving their money, then yes, it is pretty understandable to wait and find out how things will escalate, but now there are many of us and the amount of money is increasing every single day. And the rating of both Betsolino and 5bonuses are still pretty decent.
We always receive the same messages in the forum "Please fill a complaint", "Please wait 14 days for the casino to make the payment" and so on. I have waited for 8 weeks, NOTHING is happening. You know, I am kinda starting to get a feeling that Casino guru also benefits from attracting people to this casino, because this zero reaction policy and such tolerance is just not understandable. And in the end complaint is unresolved, Casino guru says that cannot do anything, because casino ignores the complaint, while they are the ones that promoted the casino with a pretty decent rating.
As far as I know Askgamblers gave this casino a horrible rating as soon as complaints started to appear. Casino guru do better.
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