Borengo Casino - opšta diskusija (strana 2)

Isn't it noticeable that the complaints about the small amounts have been resolved and the larger ones are still outstanding? I don't know if I should still have hope! Just one more day and my complaint will expire! 🤷🏼‍♀️😔

Ist es nicht auffällig, dass die Beschwerden bezüglich der kleinen Beträge gelöst wurden und die größeren noch weiterhin ausstehen? Ich weiß nicht ob ich noch Hoffnung haben soll! Nur noch einen Tag, dann wird meine Beschwerde auslaufen! 🤷🏼‍♀️😔

Is it really true? I haven't checked the amounts to be honest.

Borengo.com on UK scamlist

https://scamnewschannel.com/casino-blacklist/

I tried to contact the on my own and attached a link to this thread, they replied to me:

Hi Daniel,

Sorry for this issue , due to some technical reasons there are several delays but it be solved asap.

Regards

Borengo

Thank you Daniel, I hope I hope, Lets see what kind of casino this is.

They claimed at least it's due to technical reasons. The rest of players here weren't even informed about it so yeah, let's see.

I feel the same way. I still haven't verified my account and have been waiting about a week for my verification and also for my winnings to be paid out. A payout is processed within 5 days. I won four digits there and I would be delighted to receive the money as well.

Mir geht es ähnlich. Habe mein Konto immer noch nicht verifiziert bekommen und warte seid ca. einer Woche auf meine Verifizierung und ebenfalls auf Auszahlung meiner Gewinne. Eine Auszahlung wird seid 5 Tagen bearbeitet. Ich habe dort 4 stellig gewonnen und würde mich schon freuen, dass Geld auch zu erhalten.

Does the casino (at least) claims they have some technical issues or are you just waiting with no response? Because this casino didn't even react to the latest complaint 🙁

The casino doesn't answer my emails at all and when I write to support, it's only technical support again that refers me to the email. Once a so-called Juliana told me that there were technical difficulties. But that's about it.

Das Casino antwortet garnicht auf meine emails und wenn ich den Support anschreibe, dann ist es nur wieder der technische Support, der mich an die email verweist. Einmal sagte mir eine sogenannte Juliana, dass es technische Schwierigkeiten gibt. Aber das war’s dann auch schon.

You can always write an user review to let others know, what you've experienced and maybe help somebody in the future by doing so. I know you feel cheated at the moment, however what you've experinced with this casino is quite usual for such a low reputation score and honestly, it's exactly the reason why we put so much effort in casinos reputation ranking. Hope the complaint will work...

Their casino representative replied to my email within an hour. They said the same about the technical issues. I believe they're probably just extremely busy, but I still think that you'll eventually receive your winnings.

I'm really curious to see whether the payout will really come. I leave many reviews that they just bluntly ignore everything. How am I supposed to stay now? Warm greetings.

da bin ich aber mal sehr gespannt, ob die Auszahlung wirklich kommt. Ich laß von vielen Bewertungen, dass sie einfach alles stumpf weg ignorieren. Wie soll ich jetzt weiter verbleiben? Liebe Grüße.

What do you mean that it's normal for casinos with such a bad reputation? The reputation is at 7.3 or not?

Was meinst du damit, dass das normal ist mit Casinos mit so einem schlechten reputationswert? Die Reputation ist doch bei 7,3 oder nicht?

Is there anything new ?

Gibt es was neues ?

Hello, nothing at all ... No answer and no money 😒

What did the people of Guru say to you?

Was haben den die Leute von Guru zu dir gesagt ?

Casino didnt reply to my complaint so my case became unresolved. Borengo has answer Guru they have some technical problems. Now it is nearly 5 weeks since I made my withdrawel

Please write a rewiew about your experience

I've been waiting for my legitimation for over a week. I think I'll never get the money either.

Ich warte seid über eine Woche auf meine Legitimierung. Ich denke ich werde auch das Geld niemals erhalten..

You're right the casino had 7.3 in past, but it was also marked as a "fresh casino", which means we didn't have much info about them, but no negative experience from players as well.

Since the situation developed through the time, the rating has already been adjusted to 5. It's possible that it will drop down even more in case we'll more more justified complaints against the casino.

You can take a look at the current reputation here: https://casino.guru/borengo-casino-review#tab=js-tab-reputation