pre 6 meseci
Ako želite da diskutujete bilo šta vezano za Cashed Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Cashed Casino - opšta diskusija
pre 6 meseci
Kako bi ocena ovog kazina mogla biti 8,3, trebalo bi da promenite ovu ocenu, jer sam gore video da ima mnogo pritužbi na kazino, ne isplaćuju dobitke, treba im dugo vremena da provere, uvek imaju iste odgovore jer niste isplatili dobitke, gore sam video da Ima mnogo pritužbi, rejting ovog kazina je već trebao pasti ispod proseka.
Pokušavam da primam uplate iz ovog kazina više od 20 dana.
Ažurirano od strane autora pre 6 meseci
Automatski prevedeno:
pre 6 meseci
Hello!
We appreciate your interest, it's always nice to players care about safety. From my perspective, though I have found only six submitted complaints, two were rejected, leaving only four in progress.
Perhaps I should mention, that we can't adjust any casino's "rating" due to an open complaint. How could we determine, or better say count the value of an open complaint?
Instead, let's just stick with our Fair Gambling Codex:
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
Besides, I'm sorry to mention it, but we do not count withdrawal speed among the related aspects. That's because each withdrawal is not the same for everyone, though I agree for players that's the most pressing matter. On the other hand, based on the Safety index you have quite a good chance to determine whether the casino pays out or not.
You're right though! Casinos should handle the withdrawals with care and without unnecessary delays.
So, to cover the gap between the calculated rating - called the Safety Index, and the player's direct experiences, we allow everyone to submit user review.
Care to submit yours?
Well, I checked your complaint, and maybe you can help us understand why the casino keeps rejecting your documents.
Have you tried to ask them? I'd say, submitting the samedocumentss over again, won't get you further.
Let us know the details if you like. We aim to help and understand the issue.
pre 6 meseci
Shvatio sam ovu klasifikaciju kako mi je objašnjeno, tražili su izvode iz naredbe od 16. maja do 20. juna, poslao sam sve izvode iz tražene naredbe, pitam ih, oni kažu analiziraju, ili mi odgovore prosleđujem u nadležno odeljenje, ali uvek uradim UP učitavanje i uvek se vrati da pošaljem ponovo, uvek uđem u čet a oni mi odgovaraju isto, poslao sam dokumente već oko 11 puta, nema ništa jer Poslao sam zahtev koji su tražili, odobrili su adresu, selfi i moju ličnu kartu, ostala je samo ova na čekanju koju ne prihvataju. Voleo bih da mi pomognete u ovom slučaju kada smatrate da je rok za plaćanje prekoračen.
Ostaću do kraja ovog spora. Ako ne dobijem novac, barem ću upozoriti druge igrače, igranje bez mogućnosti povlačenja je isto kao i igranje u demonstracionom režimu, pa pošto ne mogu da povučem, poništiću povlačenje i igrati, pa ću zadrži žalbu. i pokušaću da dobijem 1.000 BRL.
Hvala
Ažurirano od strane autora pre 6 meseci
Automatski prevedeno:
pre 6 meseci
That's good. thank you.
To sum it up, there is just one document you are unable to upload through the casino website. Is this correct, please?
If so, which document is it? My bet would be the banking history as proof of deposit.
Additionally, I could use your help to understand what answers you are getting from the casino, please.
Have you ever been told what seems to be wrong with this one specific document, or has it always just been constantly rejected?
Since the complaint will most likely be in the waiting stage for the next three days, I will try to investigate what you have learned so far. We definitely have time for that.
pre 6 meseci
Radka hvala na povratnim informacijama,
Ukratko, postoji samo jedan dokument koji ne možete poslati preko veb stranice kazina. Da li je ovo tačno, molim vas?
Odgovor: Mogu da pošaljem, ali uvek traže ponovo.
Ako da, koji je to dokument? Moja opklada bi bila bankarska istorija kao dokaz depozita.
Odgovor: ova bankarska istorija, poslata sa naloga koji je zahtevao Kazino.
Takođe, želeo bih da mi pomognete da razumete koje odgovore dobijate od kazina, molim.
Odgovor: u ćaskanju kažu da ću dobiti mejl sa informacijama, ali ga nikada nisam dobio, kažu da finansijska kompanija analizira dokumente, kažu da je u procesu verifikacije, kažu da čekam, kažu poslali su da posvete posebnu pažnju mom slučaju, kažu nekoliko stvari....
Da li vam je rečeno šta izgleda da nije u redu sa ovim konkretnim dokumentom ili je on uvek bio dosledno odbijan?
Odgovor: nisu mi rekli ništa što bi moglo biti pogrešno u dokumentu, jer nema ništa loše, to su bankovni zapisi koji pokazuju depozite koje sam napravio u ovom kazinu.
Pošto će zahtev verovatno biti na čekanju naredna tri dana, pokušaću da istražim šta ste do sada naučili. Definitivno imamo vremena za to.
Odgovor: da imam otvorenu žalbu, da, sačekaću tri dana, hvala!
Automatski prevedeno:
pre 6 meseci
I ja imam problema sa plaćanjem! Uvek se otkazuje
Automatski prevedeno:
pre 6 meseci
Hello,
The best summary I have seen in a long time is this one. I must admit that, in spite of this very reasonable response, I find the casino's actions to be illogical. Although I realize this will sound very foolish, I am speaking from very recent personal experience: In addition, have you checked the spam or bin folder twice in case the Gmail promotions folder - in your mailbox?
If the email you have been waiting for so long was there, you could finally move on. That would be fantastic.
But I feel it's just a blind wish.
Well, since it seems we would all need a hint from the casino representative, I will watch your complaint closely. Hopefully, a significant development towards a happy ending will be reached soon!
In any case, we will be here for you.
pre 6 meseci
Zdravo, da li ste se već žalili? Uložite žalbu da snizite rejting ovog kazina tako da niko tamo ne deponuje.
Automatski prevedeno:
pre 6 meseci
Već sam pogledao u spam kutiju, gledam svaki dan i nisam dobio nijedan mejl, hvala Radka.
Automatski prevedeno:
pre 6 meseci
Hi, I'm sorry you can't get your funds. Have you tried to write to support why this is so and what happens when your withdrawal is still canceled ? Did you go through the verification process at the casino or was it not necessary ?
I will wait for your reply.
pre 6 meseci
Već sam pogledao u spam kutiju, gledam svaki dan i nisam dobio nijedan mejl, hvala Radka.
Automatski prevedeno:
pre 6 meseci
That's a great pity, sometimes it happens that emails of a similar nature stay right there.
I saw that the complaint was transferred to Katarina and she will contact the casino, hopefully it will succeed and it will be solved.
Fingers crossed 🤞
pre 5 meseci
Ovaj kazino je iz grupe besnih, morate imati sreće da primite neke ljude koje plaćaju, samo pogledajte koliko ova grupa pritužbi ima, sada su otvorili ovu Adonio firmu jer su ostali u besnom spaljeni.
Automatski prevedeno:
pre 5 meseci
Prešao sam na ocenu da je Casinoguro ocenio 8.0, ako je ovaj kazino loš i ima toliko pritužbi zašto je njihova ocena visoka? Do sada nisam primio svoje dobitke, prošlo je 1 mesec, mislim da bi provajderi igara trebalo da uklone igre iz ovih kazina koji ne plaćaju. Koja su još kazina u ovoj grupi?
Automatski prevedeno:
pre 5 meseci
Nomini, 5gringos, imaju ogromnu listu, sprovode nekoliko prevara u vezi sa tim, plaćaju neke ljude.
Automatski prevedeno:
2
pre 5 meseci
Nomini koji sam već igrao na sreću plaćeni, 5 stranaca koje sam takođe igrao trebalo je vremena da se plate ali su plaćeni, tako da sam imao sreće da primim.
Automatski prevedeno:
pre 5 meseci
Zdravo ,
Već duže vreme imam problem sa kockanjem i zbog toga sam svuda bio blokiran. Ne mogu više da pristupim nijednom pristojnom kazinu kada sam u slabom trenutku. Samo sa ovim kazinom to nekako ne ide. Ni prvi zahtev za zatvaranje naloga nije obrađen, niti je bilo moje isključenje sa veb lokacije za igre. Kao rezultat toga, izgubio sam oko 1300 evra, celu platu, kada sam bio u slabom trenutku. Čemu služe ova sredstva ako ne rade? Kao zavisnik, osećam se na milost i nemilost ovih kazina. Nažalost, ne mogu da se zaštitim u ovim trenucima, zbog čega mi je drago da se možete isključiti. Ali ovde se grubo izvinjavaju, ali kažu da ne možete ništa da uradite. Ne znam kako ću preživeti mesec. Možete li da mi pomognete?
Automatski prevedeno:
pre 5 meseci
Hello, I'm very sorry for the situation you've gotten yourself into. I see from what you say that you have informed the casino that you are a gambling addict is that correct ? In this case, when you wanted to close your account, I think they should act and not do nothing. I would expect a serious casino to close your account as soon as possible. 😥
So I was going to recommend a complaint, but I see that you have already made a request, which I think is a good step, and our team will try to help you. So we'll see how it goes and I hope it's fair.
Please let me know if you have anything new.
I'll keep my fingers crossed.
pre 5 meseci
Hvala vam puno, nadam se da će i meni Casinoguru pomoći!
Automatski prevedeno:
pre 5 meseci
In this matter, Tomas posted some important information in your complaint, so have a read whenever possible, please.
We'll wait for any new information from you.
