pre 1 godinu
Zdravo Jaro, ako ne bude vesti u ponedeljak mislim da ću podneti žalbu. Pozdrav.
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OdgovoriCitiraj1
Casinia Casino - opšta diskusija (strana 15)
pre 1 godinu
And we will be here to help you out with that! I wish you luck so you will not eventually have to fill up one. 🤞🍀
pre 1 godinu
Već sam podneo žalbu. Nadam se da mi možete pomoći. Ako ti nešto zatreba, javi mi. Pozdrav.
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pre 1 godinu
Već sam podneo žalbu. Nadam se da mi možete pomoći. Ako ti nešto zatreba, javi mi. Pozdrav.
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pre 1 godinu
The team will surely ask us for something, so concentrate mainly on the complaint and answer the questions.
Feel free to share some things with us on the forum, but we admins don't handle complaints.
So if something is the first thing you write is a complaint.
I hope this will all be resolved well.😉
OdgovoriCitiraj2
pre 1 godinu
Zdravo, Jaro, već sam ti poslao informacije koje si tražio juče ujutro. Još mi nisi odgovorio, razumem da imaš puno posla.
Kazino radi istu stvar svaki dan i još uvek nisam dobio nikakve isplate. Pozdrav.
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pre 1 godinu
Hi there! I'm sorry, but perhaps you can consider the request Kristina sent you:
"Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible."
Kindly do not expect the complaint handlers to get back to you the same way we administrators do here on the forum. 🙏
Do you perhaps have anything new to add we can discuss on the forum?
pre 1 godinu
Upravo sam primio 3 uplate. U isto vreme. Hvala vam puno. Pozdrav.
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OdgovoriCitiraj1
pre 1 godinu
Drago mi je Mimi! Potrebno je užasno dugo da se plati, ali sa puno strpljenja stižu!! Uživajte u Božiću hehehe
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pre 1 godinu
Pa, vidi, sad imam drugi problem. Hakovali su moje Google i Facebook naloge i poništili sve moje isplate iz kazina. Već su potrošili sav moj novac. Novac je porastao na 5000 evra, koje nisam uspeo da podignem. Ostavljam vam neke snimke ekrana. Ne znam, šta ti misliš?
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pre 1 godinu
Upravo sam primio 3 uplate. U isto vreme. Hvala vam puno. Pozdrav.
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pre 1 godinu
This is excellent news, finally something positive. The wait was worth it and as I said, the casino probably has a longer timeframe for withdrawals based on what other players have written in the past.
Anyway, do you think you will move elsewhere after this experience?😉🎉
pre 1 godinu
Pa, vidi, sad imam drugi problem. Hakovali su moje Google i Facebook naloge i poništili sve moje isplate iz kazina. Već su potrošili sav moj novac. Novac je porastao na 5000 evra, koje nisam uspeo da podignem. Ostavljam vam neke snimke ekrana. Ne znam, šta ti misliš?
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pre 1 godinu
You say you have a problem, you filed a complaint but you didn't answer Tomas' questions. If you need help, it's best if you do so as soon as possible, because without it, it won't move and it won't be possible. Could you do that by clicking on this link please?
Also, what guarantee do you have that you've been hacked by a casino? For €500, I don't think it's something they really have to do.
pre 1 godinu
Hello, I requested a withdrawal on 12 of december and i still didn't get my money...
pre 1 godinu
Ovom konkretnom kazinu je potrebno oko 10 dana za sva povlačenja koje sam zatražio. Lažu o 3 radna dana.
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OdgovoriCitiraj1
pre 1 godinu
Ok
pre 1 godinu
This is a joke
pre 1 godinu
May I ask if your account is fully verified at this casino?
If you see that it is going nowhere and you still haven't received your money, please feel free to submit a complaint on our site so our team can investigate the matter.
Will you go for it?
OdgovoriCitiraj1
pre 1 godinu
Ovom konkretnom kazinu je potrebno oko 10 dana za sva povlačenja koje sam zatražio. Lažu o 3 radna dana.
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pre 1 godinu
Thank you for this information, and I hope your complaint will be resolved soon and you receive the whole amount.
Please keep us updated for sure.🙏
pre 1 godinu
hello, no my account is not verified because they said it’s random who need to do the kyc so yeah it’s not but if I won’t get my money and of the year I will submit a complaint.
pre 1 godinu
Žalosno je kroz šta prolazim, istina je da sam pun besa i frustracije. Ne znam šta da uradim da nateram Kasiniju da mi reši ovaj problem. Želeo bih da znam da li imate bilo kakvu informaciju o tome gde mogu da odem ovde u Španiji da uložim zvaničnu žalbu. Ovo je previše za mene da prolazim sa Casinijom.
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pre 1 godinu
Nisu mi tražili KIC ili nešto slično. Napravio sam nekoliko povlačenja ali sada već čekam 10 dana da polože novac. Lažu igrače zašto kasne. Svi dobijaju isti odgovor.
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