pre 1 meseca
Hello, has your KYC lasted that long ? I'd say that's too much. What's the problem with not being able to verify your documents ? Have you thought about lodging a complaint if you can't move on ?
pre 1 meseca
proveravali su me samo nedelju dana i rekli da mogu da produže na 30 radnih dana, što je mnogo.
Automatski prevedeno:
pre 1 meseca
Yes, that would be for me too. We also give casinos 14 days for KYC because we believe that casinos should be able to sort out everything necessary and verify the player by then. So if it takes an unreasonable amount of time, you can contact us at any time.
In your case, it was only a week, which doesn't seem so bad to me.
Anyway, didn't you try to play after that experience ?
pre 1 meseca
Ne želim više da igram tamo.
Automatski prevedeno:
pre 1 meseca
It is totally up to you, of course. If this experience has put you away, it is better to move on. Right?
pre 1 meseca
Molimo vas da smanjite ocenu ovog kazina jer su veoma loši.
Automatski prevedeno:
pre 1 meseca
It is really not possible to reduce the rating of the casino whenever someone asks for it. The whole process needs to be done before the rating can get lower or higher.🤷♀️
I believe that you are aware of this. Right?
If you'd like to read about it more, do so here, please. You can find there much information regarding the whole process.
pre 1 meseca
Želim da napišem žalbu na ovaj kazino.
Automatski prevedeno:
pre 1 meseca
What would that be about? What happened to you here? Last time we wrote to each other we talked about verification but I didn't catch any problem.
Could you please tell me ?
pre 1 meseca
uzeo moj novac
Automatski prevedeno:
pre 1 meseca
Okay, and on what basis did the casino take your money, did they tell you any reason ?
pre 1 meseca
Mislim, dozvolili su mi da podignem novac iz novčanika
Automatski prevedeno:
1
pre 1 meseca
Am I assuming correctly no issues is now troubling you at Casinoin? 🙂
Can't say I fully understood the whole point, so if there is anything of concern, feel free to specify it, please.
pre 1 meseca
novac mi je uplaćen, ali ipak nikome nisam savetovao da igra tamo
Automatski prevedeno:
pre 1 meseca
Well, thank you for sharing your opinion. Sometimes it would be nice to describe a bit more what happened to you, because it will help other players.
Anyway, why wouldn't you recommend playing at this casino ? If they paid you the money, I might be interested. 🙂
