Hvala vam na odgovoru.
Želeo bih da razjasnim jednu važnu stvar — nisam se spustio sa VIP nivoa ni u jednoj fazi.
Moj VIP status je ostao dosledan i nije došlo do postepenog smanjenja aktivnosti ili depozita unutar platforme što bi opravdalo smanjenje pogodnosti ili ograničenja.
Promena na dnevno ograničenje povlačenja od 1.000 kanadskih dolara primenjena je iznenada kao deo procesa pregleda i reaktivacije naloga, a ne kao rezultat bilo kakvog prirodnog prilagođavanja VIP nivoa.
Pored toga, kao VIP igrač, tako nizak limit za povlačenje je znatno ispod onoga što sam doživeo negde drugde i rezultira nepotrebno produženim periodom povlačenja za moj preostali dug.
Da potvrdim, isplate se obrađuju u skladu sa novim ograničenjem, ali moja zabrinutost ostaje u vezi sa pravičnošću i transparentnošću ovih novoprimenjenih uslova.
Thank you for your response.
I would like to clarify an important point — I have not gone down from VIP level at any stage.
My VIP status has remained consistent, and there has been no gradual decrease in activity or deposits within the platform that would justify a reduction in benefits or limits.
The change to a $1,000 CAD daily withdrawal limit was applied suddenly as part of the account review and reactivation process, not as a result of any natural VIP level adjustment.
Additionally, as a VIP player, such a low withdrawal limit is significantly below what I have experienced elsewhere and results in an unnecessarily extended withdrawal period for my remaining balance.
To confirm, withdrawals are being processed under the new limit, but my concern remains about the fairness and transparency of these newly applied conditions.
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