Zdravo,
Ne vidim nikakve neprimerene reakcije na sajtu operatera za ćaskanje, da budem iskren.
Transakcija je pod istragom, tako da nijedan drugi „momak" ne može da vam kaže više dok se ova istraga ne završi, bojim se. Da bi dalje istražili, kazina obično proslede problem svom provajderu plaćanja treće strane, do daljnjeg, kazina mogu samo da čekaju rezultate, u tom trenutku ste bukvalno u istom čamcu.
Predlažem da sačekate ažuriranje, ne možete ništa drugo da uradite, žao mi je.
Međutim, proverio sam vašu žalbu i saznao da je pre 12 sati kazino obavestio da su tražili ažuriranje od provajdera i da su ga dobili.
Pretpostavljam da je ovo dobar zaokret.🤞
Hello,
I do not see any inappropriate reactions on the chat operator's site, to be honest.
The transaction is under investigation, hence no other "guy" can tell you more until this investigation is over, I'm afraid. To investigate further, the casinos usually forward the issue to their 3rd party payment provider, until further notice, the casinos can only wait for the results, at that moment you are literally in the same boat.
I suggest you wait for an update, there is nothing else you can do, I'm sorry.
I checked your complaint though, and find out that 12 hours ago the casino informed, that they had asked the provider for an update and received it.
I guess that this is a good turn.🤞