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27. septembra primio sam e-mail da je uplata obavljena i da treba da sačekam do 3 radna dana pre nego što se uplati na račun.
Novac je stigao oko 2 sata nakon prijema mejla ☺
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OdgovoriCitiraj1
Frumzi Casino - opšta diskusija (strana 6)
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Hvala vam puno 🙂
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Imam podizanje od 400 evra od 16. septembra i 400 evra od 23. septembra i još uvek nisam dobio novac
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dobro veče,
Napravio sam dva zahteva za povlačenje, jedan 19.09.2024. i jedan 21.09.2024. i nijedan još uvek nije obrađen, kontaktirali su me nekoliko puta i rekli su mi da je zahtev otišao finansijskom odeljenju.
Da li je neko uspešno povukao?
Hvala.
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pre 1 godinu
Hm, I'd say you're not saying very much. Did the casino also tell you why it has a delay?
However, if you go through the other posts and the recent ones, you will see that some other players had it and eventually got paid. So it looks like you'll have to be a bit more patient. We give the casinos 14 days to sort everything out and if they can't send you the money, you can contact us and we will try to help.
Do you think you can manage and wait a little longer?
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Rešeno ☺ Imam novac. Moj nalog je još uvek zatvoren, ali neću da saznam zašto ☺... I meni je drago 🤣
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Dobre vesti, dakle 50 prema 50. 😀
To što ste dobili novac je svakako za pohvalu, a to što ne znate zašto vam je račun zatvoren nije toliko. Ali, nažalost, kazina takođe imaju opciju da ne navedu razlog pre nego što vam pošalju novac.
Vidim da verovatno nije bitno da li vam je nalog zatvoren ovde, pa srećno negde drugde. 🙂
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Imam podizanje od 400 evra od 16. septembra i 400 evra od 23. septembra i još uvek nisam dobio novac
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Hi, you can read my answer for the other player who is in the same situation as you. Apparently the casino has some delay but it looks like they are paying the player.
Did you play with any bonus here? Was it necessary for you to verify?
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Od mene nisu tražili nikakvu identifikaciju i nisam igrao ni sa jednim bonusom.
Sačekaću da istekne 14 dana i ako uplate nisu izvršene, javiću vam se.
Hvala vam puno.
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I understand the post you're replying to wasn't for you but for the other player but that's okay.
So I'll wait to see if something changes. 🙂
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Podižem najmanje nedelju dana i još uvek mi stiže novac
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Well, according to other players from the same country, it almost seems this casino is slower with withdrawals. Feel free to browse it, because at least some of them confirmed a successful withdrawal in the end. I hope that brings some comfort to you. Have perhaps been told, what is causing the delay?
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Od mene nisu tražili nikakvu identifikaciju i nisam igrao ni sa jednim bonusom.
Sačekaću da istekne 14 dana i ako uplate nisu izvršene, javiću vam se.
Hvala vam puno.
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pre 1 godinu
Hello!
Regretfully, another player is worried about his withdrawal, so I was hoping you could share your thoughts on how yours has been going.
Have you received the money? I sincerely hope you have. Get back to us with details, please.
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Da, rekli su da ima veliki broj preuzimanja
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pre 1 godinu
And I believe that's the point.
It is actually the most prevalent problem that guests from outside the casino cannot resolve. I would expect you to be on the queue list. Have you been told something about it?
Well, as we pointed out, other players suffered delayed payouts too - for the same reason, so perhaps the casino has not yet caught up with the current requests. Try to hold on! Keep us informed, please.
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Ovo je najgori kazino koji sam ikada igrao, povlačim se 10 dana i još uvek se ništa ne dešava...podrška sa kojom razgovaram kaže da budete strpljivi i da se ništa ne dešava..ne igrajte u ovom kazinu ako želite da se povučeš, neće ti dozvoliti da to uradiš ikada 👎
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Hey, if after 14 days there is no update, try to file a complaint here and our team will get into it.
What do you say? Would you go for it?
I will post the link where you can do that here, just in case.
Keep us informed, please.
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Da li je neko unovčio svoje isplate? Koliko je to trajalo?
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Hello, the best thing to do would be to go through this thread and see what the players had to deal with. You'll find a lot of information here and certainly the one you're looking for an answer to.
Give it a try and if you have any more questions I'll be happy to answer them if I know the one.
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Dobro veče. Napravio sam povlačenje na frumzi… izgleda da je kasno. Uvek mi govore iste stvari… da će uplata stići, da ću morati malo da čekam… Umoran sam… Hteo bih da pokrenem žalbu
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pre 1 godinu
Hi.
Could you tell us when exactly you requested the withdrawal and if it was necessary to go through the verification process, please?
We give casinos 14 full days before our complaint team is able to intervene, you know.
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