Zdravo . tražio sam novac od 6. 23. decembra.
Luke iz heibets mi je poslao ovu poruku pre 3 dana" Naš KIC tim je trenutno u procesu provere vaših dokumenata. Slobodno kontaktirajte svog advokata, ali ja pokušavam da vam pomognem da završite svoj KIC proces što je pre moguće. nadam se da razumete. Ostavio sam još jednu belešku našem KIC timu da odredi prioritet vašeg slučaja. Ako imate dodatnih pitanja, slobodno mi se obratite bilo kada.
Takođe sam poslao ovo sledeće pismo kompaniji Gaming Curacao pre nedelju dana i još uvek nemam odgovora.
Draga gospodo
Nadam se da će vas ova poruka dobro naći. Moje ime je ......., i ja sam klijent kladionice Heibets.io koja posluje pod licencom koju je dao vaš uvaženi regulatorni organ.
Obraćam vam se sa dubokom zabrinutošću u vezi sa tekućim problemom sa kojim se suočavam sa Heibets.io. Dana 6. decembra 2023. zatražio sam povlačenje 5657 USDT i od tada doživljavam značajna kašnjenja i komplikacije u procesu.
Razumem da je Gaming-Curacao dodelio neophodnu licencu za Heibets.io, i cenim napore uložene da se osigura bezbednost i sigurnost korisnika. Međutim, trenutna situacija me je ostavila u stanju neizvesnosti i frustracije.
Pažljivo sam pratio sve dodatne zahteve za verifikaciju koje je uputio finansijski tim Heibets.io, obezbeđujući blagovremeno tražene dokumente. Uprkos mojoj saradnji, proces povlačenja nije završen, a nedostatak komunikacije na njihovoj strani je dodatno povećao moju zabrinutost.
S obzirom na regulatorni nadzor koji Gaming-Curacao ima nad Heibets.io, ljubazno tražim vašu intervenciju u vršenju pritiska na Heibets.io da ubrza rešavanje mog zahteva za povlačenje. Verujem da uz vašu pomoć možemo da obezbedimo pravično i brzo rešenje ovog pitanja.
Štaviše, želeo bih da vas obavestim da posedujem sve potrebne snimke ekrana i dokumentaciju u vezi sa mojim transakcijama sa Heibets.io, i spreman sam da pružim sve dodatne informacije potrebne za brzo rešavanje ovog problema.
Cenim vašu pažnju na ovo pitanje i ljubazno tražim vašu hitnu pomoć da obezbedite da Heibets.io ispuni svoje finansijske obaveze prema svojim klijentima.
Hvala vam na vremenu i saradnji.
Hi . i have requested the money from 6 Dec 23.
Luke from heybets sent me this message before 3 days" Our KYC team is currently in the process of checking your documents. You are welcome to contact your lawyer, but I am trying to assist you in completing your KYC process as quickly as possible. I hope you understand. I have left another note for our KYC team to prioritize your case. If you have any further questions, feel free to reach out to me anytime.
I have also sent this following letter to Gaming Curacao before a week and still no answer.
Dear sirs
I hope this message finds you well. My name is ......., and I am a client of the betting company Heybets.io which operates under the license provided by your esteemed regulatory authority.
I am reaching out to you with deep concern regarding an ongoing issue I am facing with Heybets.io . On December 6, 2023, I requested a withdrawal of 5657 USDT, and since then, I have been experiencing significant delays and complications in the process.
I understand that Gaming-Curacao has granted the necessary license to Heybets.io, and I appreciate the efforts made to ensure the safety and security of users. However, the current situation has left me in a state of uncertainty and frustration.
I have diligently followed all the additional verification requests made by Heybets.io financial team, providing the required documents promptly. Despite my cooperation, the withdrawal process has not been completed, and the lack of communication on their end has added to my concerns.
Given the regulatory oversight that Gaming-Curacao has over Heybets.io, I kindly request your intervention in pressuring Heybets.io to expedite the resolution of my withdrawal request. I believe that with your assistance, we can ensure a fair and prompt resolution to this matter.
Moreover, I would like to inform you that I possess all necessary screenshots and documentation related to my transactions with Heybets.io, and I am willing to provide any additional information required for the swift resolution of this issue.
I appreciate your attention to this matter and kindly request your prompt assistance in ensuring that Heybets.io fulfills its financial obligations to its clients.
Thank you for your time and cooperation.
Automatski prevedeno: