Kineko Casino - opšta diskusija (strana 2)

If you keep struggling, make sure to come back, we can try to figure something out at least 🤔.

For now, I wish you good luck!

Will give u update wen ever they answer me

This all just seems very strange if the casino struggles too pay out they can just say so

11 days have passed, funds withdrawal is pending.

the support service does not support.

the 3 days promised by the management have also passed.

This is the excact same things they keep sending me . today also my 3 days wait as they promised have passed. My guess is casino does not have enough funds or are just playing with us this is very unfair if Sunday nothing has changed I wil also make a complaint

Did I mention the free complaint feature we offer to players in such a situation to you?

Personally, I hope it won't be necessary, of course! Still, if you struggle longer than 14 full days with the withdrawal, I would create one if I were you:

https://casino.guru/complaints/create

maybe it is possible to invite a representative of this casino here ? for him to explain what's going on

Would be a great too get a representative here will surely make complaint wen 14 days nothing happens

I tried again to withdraw in same currency I can’t believe wat I see… and still no respons from support

On the 12th day, I received a message about the withdrawal of funds.

I hope that your money will be given to you soon too😉

Great stuff man wil keep u updated

Phew. Recommend Bitcoin Games as an alternative. Unfortunately no sports, but everything else super efficient. Including withdrawals!!!!!

We don't really have much experience when it comes to communication with this casino to be honest. We didn't have to contact them about any complaint so far.

I'd really suggest to consider submitting the complaint as Radka mentioned above. Then we'll see what we can do about it.

I will do that next Friday if nothing happens thx 🙂

Sounds fair, let's hope it won't be needed. There's still some time until Friday.

Well I get an email from them occasionally receiving always 20 No deposit free spins with only 1x wagering requirement and last week I won 10£ requested a BTC withdrawal and it was confirmed instantly. (It was my first withdrawal from Kineko)

Small witndrawals are instant bigger once tend too be held back a long period of time sadly still nothing has happened

So everything went well and you didn't have any problems, am I right ? 

I think it's a bit less than what other players who write here tried to withdraw, so maybe if you had won more it's possible that your withdrawal wouldn't have been processed right away. 

What do you think ?